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64 
have been only a shooting star in commercial terms; what a star it was; and what a 
trail it left。 
〃We were profitable almost from the start;〃 said Barksdale。 〃Netscape was not a 
dot…com。 We did not participate in the dot…com bubble。 We started the dot…com bubble。〃 
And what a bubble it was。 〃Netscape going public stimulated a lot of things;〃 said 
Barksdale。 〃The technologists loved the new technology things it could do; and the 


businesspeople and regular folks got excited about how much money they could make。 
People saw all those young kids making money out of this and said; 'If those young 
kids can do this and make all that money; I can too。' Greed can be a bad thing…folks 
thought they could make a lot of money without a lot of work。 It certainly led to 
a degree of overinvestment; putting it mildly。 Every sillier and sillier idea got 
funded。〃 
What was it that stimulated investors to believe that demand for Internet usage and 
Internet…related products would be infinite? The short answer is digitization。 Once 
the PC…Windows revolution demonstrated to everyone the value of being able to digitize 
information and manipulate it on computers and word processors; and once the browser 
brought the Internet alive and made Web pages sing and dance and display; everyone 
wanted everything digitized as much as possible so they could send it to someone else 
down the Internet pipes。 Thus began the digitization revolution。 Digitization is that 
magic process by which words; music; data; films; files; and pictures are turned into 
bits and bytes…combinations of Is and Os…that can be manipulated on a computer screen; 
stored on a microprocessor; or transmitted over satellites and fiber…optic lines。 
It used to be the post office was where I went to send my mail; but once the Internet 
came alive; I wanted my mail digitized so I could e…mail it。 Photography used to be 
a cumbersome process involving film coated with silver dug up from mines halfway 
across the world。 I used to take some pictures with my camera; then bring the film 
to the drugstore to be sent off to a big plant somewhere for processing。 But once 
the Internet made it possible to send pictures around the world; 

attached to or in e…mails; I didn't want to use silver film anymore。 I wanted to take 
pictures in the digital format; which could be uploaded; not developed。 (And by the 
way; I didn't want to be confined to using a camera to take them。 I wanted to be able 
to use my cell phone to do it。) I used to have to go to Barnes & Noble to buy and 
browse books; but once the Internet came alive; I wanted to browse for books digitally 
on Amazon。com as well。 I used to go to the library to do research; but now I wanted 
to do it digitally through Google or Yahoo!; not just by roaming the stacks。 I used 
to buy a CD to listen to Simon and Garfunkel…CDs had already replaced albums as a 
form of digitized music…but once the Internet came alive; I wanted those music bits 
to be even more malleable and mobile。 I wanted to be able to download them into an 
iPod。 In recent years the digitization technology evolved so I could do just that。 
Well; as investors watched this mad rush to digitize everything; they said to 
themselves; 〃Holy cow。 If everyone wants all this stuff digitized and turned into 
bits and transmitted over the Internet; the demand for Web service companies and the 
demand for fiber…optic cables to handle all this digitized stuff around the world 
is going to be limitless! You cannot lose if you invest in this!〃 
And thus was the bubble born。 
Overinvestment is not necessarily a bad thing…provided that it is eventually 
corrected。 I'll always remember a news conference that Microsoft chairman Bill Gates 
held at the 1999 World Economic Forum in Davos; at the height of the tech bubble。 
Over and over again; Gates was bombarded by reporters with versions of the question; 


〃Mr。 Gates; these Internet stocks; they're a bubble; right? Surely they're a bubble。 
They must be a bubble?〃 Finally an exasperated Gates said to the reporters something 
to the effect of; 〃Look; you bozos; of course they're a bubble; but you're all missing 
the point。 This bubble is attracting so much new capital to this Internet industry; 
it is going to drive innovation faster and faster。〃 Gates compared the Internet to 
the gold rush; the idea being that more money was made selling Levi's; picks; shovels; 
and hotel rooms to the gold diggers than from digging up gold from the earth。 Gates 
was right: Booms and bubbles may be economically dangerous; they may end up with many 
people losing money and a lot of companies 
66 
going bankrupt。 But they also often do drive innovation faster and faster; and the 
sheer overcapacity that they spur…whether it is in railroad lines or automobiles…can 
create its own unintended positive consequences。 
That is what happened with the Internet stock boom。 It sparked a huge overinvestment 
in fiber…optic cable companies; which then laid massive amounts of fiber…optic cable 
on land and under the oceans; which dramatically drove down the cost of making a phone 
call or transmitting data anywhere in the world。 
The first commercial installation of a fiber…optic system was in 1977; after which 
fiber slowly began to replace copper telephone wires; because it could carry data 
and digitized voices much farther and faster in larger quantities。 According to 
Howstuffworks。com; fiber optics are made up of strands of optically pure glass each 
〃as thin as a human hair;〃 which are arranged in bundles; called 〃optical cables;〃 
to carry digitized packets of information over long distances。 Because these optical 
fibers are so much thinner than copper wires; more fibers can be bundled into a given 
diameter of cable than can copper wires; which means that much more data or many more 
voices can be sent over the same cable at a lower cost。 The most important benefit 
of fiber; though; derives from the dramatically higher bandwidth of the signals it 
can transport over long distances。 Copper wires can carry very high frequencies too; 
but only for a few feet before the signal starts to degrade in strength due to certain 
parasitic effects。 Optical fibers; by contrast; can carry very high…frequency optical 
pulses on the same individual fiber without substantial signal degradation for many; 
many miles。 
The way fiber…optic cables work; explains one of the manufacturers; ARC Electronics; 
on its Web site; is by converting data or voices into light pulses and then 
transmitting them down fiber lines; instead of using electronic pulses to transmit 
information down copper lines。 At one end of the fiber…optic system is a transmitter。 
The transmitter accepts coded electronic pulse information…words or data…coming from 
copper wire out of your home telephone or office computer。 The transmitter then 
processes and translates those digitized; electronically coded words or data into 
equivalently coded light pulses。 A light…emitting diode (LED) 
67 
or an injection…laser diode (ILD) can be used to generate the light pulses; which 
are then funneled down the fiber…optic cable。 The cable functions as a kind of light 
guide; guiding the light pulses introduced at one end of the cable through to the 


other end; where a light…sensitive receiver converts the pulses back into the 
electronic digital Is and Os of the original signal; so they can then show up on your 
computer screen as e…mail or in your cell phone as a voice。 Fiber…optic cable is also 
ideal for secure communications; because it is very difficult to tap。 
It was actually the coincidence of the dot…com boom and the Telecommunications Act 
of 1996 that launched the fiber…optic bubble。 The act allowed local and long…distance 
companies to get into each other's businesses; and enabled all sorts of new local 
exchange carriers to compete head…to…head with the Baby Bells and AT&T in providing 
both phone services and infrastructure。 As these new phone companies came online; 
offering their own local; long…distance; international; data; and Internet services; 
each soughtto have its own infrastructure。 And w

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