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was a real danger that it would emerge in the same disconnected way。〃 
Joe in the accounting department would get on his office PC and try to get the latest 
sales numbers for 1995; but he couldn't do that because the sales department was on 
a different system from the one accounting was using。 It was as if one was speaking 
German and the other French。 And then Joe would say; 〃Get me the latest shipment 
information from Goodyear on what tires they have sent us;〃 and he would find that 
Goodyear was using a different system altogether; and the dealer in Topeka was running 
yet another system。 Then Joe would go home and find his seventh…grader on the World 
Wide Web researching a term paper; using open protocols; and looking at the holdings 
of some art museum in France。 And Joe would say; 〃This is crazy。 There has to be one 
totally interconnected network。〃 
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In the years before the Internet became commercial; explained Andreessen; scientists 
developed a series of 〃open protocols〃 meant to make everyone's e…mail system or 
university computer network connect seamlessly with everyone else's…to ensure that 
no one had some special advantage。 These mathematical…based protocols; which enable 
digital devices to talk to each other; were like magical pipes that; once you adopted 
them for your network; made you compatible with everyone else; no matter what kind 
of computer they were running。 These protocols were (and still are) known by their 
alphabet soup names: mainly FTP; HTTP; SSL; SMTP; POP; and TCP/IP。 Together; they 


form a system for transporting data around the Internet in a relatively secure manner; 
no matter what network your company or household has or what computer or cell phone 
or handheld device you are using。 Each protocol had a different function: TCP/IP was 
the basic plumbing of the Internet; or the basic railroad tracks; on which everything 
else above it was built and moved around。 FTP moved files; SMTP and POP moved e…mail 
messages; which became standardized; so that they could be written and read on 
different e…mail systems。 HTML was a language that allowed even ordinary people to 
author Web pages that anyone with a Web browser could display。 But it was the 
introduction of HTTP to move HTML documents around that gave birth to the World Wide 
Web as we know it。 Finally; as people began to use these Web pages for electronic 
commerce; SSL was created to provide security for Web…based transactions。 
As browsing and the Internet in general grew; Netscape wanted to make sure that 
Microsoft; with its huge market dominance; would not be able to shift these Web 
protocols from open to proprietary standards that only Microsoft's servers would be 
able to handle。 〃Netscape helped to guarantee that these open protocols would not 
be proprietary by commercializing them for the public;〃 said Andreessen。 〃Netscape 
came along not only with the browser but with a family of software products that 
implemented all these open standards so that the scientists could communicate with 
each other no matter what system they were on…a Cray supercomputer; a Macintosh; or 
a PC。 Netscape was able to provide a real reason for everyone to say; 'I want to be 
on open standards for everything I do and for 

all the systems I work on。' Once we created a way to browse the Internet; people wanted 
a universal way to access what was out there。 So anyone who wanted to work on open 
standards went to Netscape; where we supported them; or they went to the open…source 
world and got the same standards for free but unsupported; or they went to their 
private vendors and said; 'I am not going to buy your proprietary stuff anymore 。。。 
I am not going to sign up to your walled garden anymore。 I am only going to stay with 
you if you interconnect to the Internet with these open protocols。'〃 
Netscape began pushing these open standards through the sale of its browsers; and 
the public responded enthusiastically。 Sun started to do the same with its servers; 
and Microsoft started to do the same with Windows 95; considering browsing so critical 
that it famously built its own browser directly into Windows with the addition of 
Internet Explorer。 Each realized that the public; which suddenly could not get enough 
of e…mail and browsing; wanted the Internet companies to work together and create 
one interoperable network。 They wanted companies to compete with each other over 
different applications; that is; over what consumers could do once they were on the 
Internet…not over how they got on the Internet in the first place。 As a result; after 
quite a few 〃format wars〃 among the big companies; by the late 1990s the Internet 
computing platform became seamlessly integrated。 Soon anyone was able to connect with 
anyone else anywhere on any machine。 It turned out that the value of compatibility 
was much higher for everyone than the value of trying to maintain your own little 
walled network。 This integration was a huge flattener; because it enabled so many 
more people to get connected with so many more other people。 


There was no shortage of skeptics at the time; who said that none of this would work 
because it was all too complicated; recalled Andreessen。 'Tou had to go out and get 
a PC and a dial…up modem。 The skeptics all said; 'It takes people a long time to change 
their habits and learn a new technology。' 'But' people did it very quickly; and ten 
years later there were eight hundred million people on the Internet。〃 The reason? 
〃People will change their habits quickly when they have a strong reason to do so; 
and people have an innate urge to connect with other people;〃 
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said Andreessen。 〃And when you give people a new way to connect with other people; 
they will punch through any technical barrier; they will learn new languages…people 
are wired to want to connect with other people and they find it objectionable not 
to be able to。 That is what Netscape unlocked。〃 As Joel Cawley; IBM's vice president 
of corporate strategy; put it; 〃Netscape created a standard around how data would 
be transported and rendered on the screen that was so simple and compelling that anyone 
and everyone could innovate on top of it。 It quickly scaled around the world and to 
everyone from kids to corporations。〃 
In the summer of 1995; Barksdale and his Netscape colleagues went on an old…fashioned 
road show with their investment bankers from Morgan Stanley to try to entice investors 
around the country to buy Netscape stock once it went public。 〃When we went out on 
the road;〃 said Barksdale; 〃Morgan Stanley said the stock could sell for as high as 
14。 But after the road show got going; they were getting such demand for the stock; 
they decidedto double the openingprice to 28。 The last afternoon before the offering; 
we were all in Maryland。 It was our last stop。 We had this caravan of black limousines。 
We looked like some kind of Mafia group。 We needed to be in touch with Morgan Stanley 
'headquarters'; but we were somewhere where our cell phones didn't work。 So we pulled 
into these two filling stations across from each other; all these black limos; to 
use the phones。 We called up Morgan Stanley; and they said; 'We're thinking ofbringing 
it out at 31。' I said; 'No; let's keep it at 28;' because I wanted people to remember 
it as a 20 stock; not a 30 stock; just in case it didn't go so well。 So then the 
next morning I get on the conference call and the thing opened at 71。 It closed the 
day at 56; exactly twice the price I set。〃 
Netscape eventually fell victim to overwhelming (and; the courts decided; 
monopolistic) competitive pressure from Microsoft。 Microsoft's decision to give away 
its browser; Internet Explorer; as part of its dominant Windows operating system; 
combined with its ability to throw more programmers at Web browsing than Netscape; 
led to the increasing slippage of Netscape's market share。 In the end; Netscape was 
sold for 10 billion to AOL; which never did much with it。 But though Netscape may 
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have been only a shooting star in commercial terms; what a star it was; and what a 
trail it left。 
〃We were prof

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