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95 would soon become the operating system used by most people worldwide; and unlike 
previous versions of Windows; it was equipped with built…in Internet support; so that 
not just browsers but all PC applications could 〃know about the Internet〃 and interact 
with it。 
Looking back; what enabled Netscape to take off was the existence; from the earlier 
phase; of millions of PCs; many already equipped with modems。 Those are the shoulders 
Netscape stood on。 What Netscape did was bring a new killer app…the browser…to this 
installed base ofPCs; making the computer andits connectivity inherently more useful 
for millions of people。 This in turn set off an explosion in demand for all things 
digital and sparked the Internet boom; because every investor looked at the Internet 
and concluded that if everything was going to be digitized…data; inventories; 
commerce; books; music; photos; and entertainment…and transported and sold on the 
Internet; then the demand for Internet…based products and services would be infinite。 
This led to the dot…com stock bubble and a massive overinvestment in the fiber…optic 
cable needed to carry all the new digital information。 This development; in turn; 
wired the whole world together; and; without anyone really planning it; made Bangalore 
a suburb of Boston。 
Let's look at each one of these developments。 
When I sat down with Jim Barksdale; the former Netscape CEO; to interview him for 
this book; I explained to him that one of the early chapters was about the ten 
innovations; events; and trends that had flattened the world。 The first event; I told 
him; was 11/9; and I explained the significance of that date。 Then I said; 〃Let me 
see if you can guess the significance of the second date; 8/9。〃 That was all I told 
him: 8/9。 It took Barksdale only a second to ponder that before shooting back with 
the right answer: 〃The day Netscape went public!〃 
58 
Few would argue that Barksdale is one of the great American entrepreneurs。 He helped 
Federal Express develop its package tracking and tracing system; then moved over to 
McCaw Cellular; the mobile phone company; built that up; and oversaw its merger with 
AT&T in 1994。 Just before the sale closed; he was approached by a headhunter to become 
the CEO of a new company called Mosaic Communications; forged by two now…legendary 
innovators…Jim Clark and Marc Andreessen。 In mid…1994; Clark; the founder of Silicon 
Graphics; had joined forces with Andreessen to found Mosaic; which would quickly be 
renamed Netscape Communications。 Andreessen; a brilliant young computer scientist; 
had just spearheaded a small software project at the National Center for 
Supercomputing Applications (NC SA); based at the University of Illinois; that 


developed the first really effective Web browser; also called Mosaic。 Clark and 
Andreessen quickly understood the huge potential for Web…browsing software and 
decided to partner up to commercialize it。 As Netscape began to grow; they reached 
out to Barksdale for guidance and insight into how best to go public。 
Today we take this browser technology for granted; but it was actually one of the 
most important inventions in modern history。 When Andreessen was back at the 
University of Illinois NCSA lab; he found that he had PCs; workstations; and the basic 
network connectivity to move files around the Internet; but it was still not very 
exciting…because there was nothing to browse with; no user interface to pull up and 
display the contents of other people's Web sites。 So Andreessen and his team developed 
the Mosaic browser; making Web sites viewable for any idiot; scientist; student; or 
grandma。 Marc Andreessen did not invent the Internet; but he did as much as any single 
person to bring it alive and popularize it。 
〃The Mosaic browser started out in 1993 with twelve users; and I knew all twelve;〃 
said Andreessen。 There were only about fifty Web sites at the time and they were mostly 
just single Web pages。 〃Mosaic;〃 he explained; 〃was funded by the National Science 
Foundation。 The money wasn't actually allocated to build Mosaic。 Our specific group 
was to build software that would enable scientists to use supercomputers that were 
in remote locations; and to connect to them by the NSF network。 So we built 'the first 
browsers as' software tools to enable researchers to 

'browse' each other's research。 I looked at it as a positive feedback loop: The more 
people had the browser; the more people would want to be interconnected; and the more 
incentive there would be to create content and applications and tools。 Once that kind 
of thing gets started; it just takes off and virtually nothing can stop it。 When you 
are developing it; you are not sure anyone is going to use it; but once it started 
we realized that if anyone is going to use it everyone is going to use it; and the 
only question then was how fast it would spread and what would be the barriers along 
the way。〃 
Indeed; everyone who tried the browser; including Barksdale; had the same initial 
reaction: Wow! 〃Every summer; Fortune magazine had an article about the twenty…five 
coolest companies around;〃 Barksdale recalled。 〃That year '1994' Mosaic was one of 
them。 I not only had read about Clark and Andreessen but had turned to my wife and 
said; 'Honey; this a great idea。' And then just a few weeks later I get this call 
from the headhunter。 So I went down and spoke to Doerr and Jim Clark; and I began 
using the beta version of the Mosaic browser。 I became more and more intrigued the 
more I used it。〃 Since the late 1980s; people had been putting up databases with 
Internet access。 Barksdale said that after speaking to Doerr and Clark; he went home; 
gathered his three children around his computer; and asked them each to suggest a 
topic he could browse the Internet for…and wowed them by coming up with something 
for each of them。 〃That convinced me;〃 said Barksdale。 〃So I called back the headhunter 
and said; Tm your man。'〃 
Netscape's first commercial browser…which could work onan IBM PC; an Apple Macintosh; 
or a Unix computer…was released in December 1994; and within a year it completely 


dominated the market。 You could download Netscape for free if you were in education 
or a nonprofit。 If you were an individual; you could evaluate the software for free 
to your heart's content and buy it on disk if you wanted it。 If you were a company; 
you could evaluate the software for ninety days。 〃The underlying rationale;〃 said 
Andreessen; 〃was: If you can afford to pay for it; please do so。 If not; use it anyway。〃 
Why? Because all the free usage stimulated a massive growth in the network; which 
was valuable to all the paying customers。 It worked。 
60 
We put up the Netscape browser; said barksdale; and people were downloading it for 
three…month trials。 I've never seen volume like this。 For big businesses and 
government it was allowing them to connect and unlock all their information; and the 
point…and…click system that Marc Andreessen invented allowed mere mortals to use it; 
not just scientists。 And that made it a true revolution。 And we said; 'This thing 
will just grow and grow and grow。'〃 
Nothing did stop it; and that is why Netscape played another hugely important 
flattening role: It helped make the Internet truly interoperable。 You will recall 
that in the Berlin Wall…PC…Windows phase; individuals who had e…mail and companies 
that had internal e…mail could not connect very far。 The first Cisco Internet router; 
in fact; was built by a husband and wife at Stanford who wanted to exchange e…mail; 
one was working off a mainframe and the other on a PC; and they couldn't connect。 
〃The corporate networks at the time were proprietary and disconnected from each 
other;〃 said Andreessen。 〃Each one had its own formats; data protocols; and different 
ways of doing content。 So there were all these islands of information out there that 
were disconnected。 And as the Internet emerged as a public; commercial venture; there 
was a real danger that it would emerge in the same disconnected way。〃 
Joe in the accounting department would get on his office PC and

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