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the americanization of edward bok-第24章

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se; 〃slammed off。〃 Every moment beyond five o'clock in which the worker was asked to do anything was by just so much an imposition on the part of the employer; and so far as it could be safely shown; this impression was gotten over to him。

There was an entire unwillingness to let business interfere with any anticipated pleasure or personal engagement。 The office was all right between nine and five; one had to be there to earn a living; but after five; it was not to be thought of for one moment。 The elevators which ran on the stroke of five were never large enough to hold the throng which besieged them。

The talk during lunch hour rarely; if ever; turned toward business; except as said before; when it dealt with underpaid services。 In the spring and summer it was invariably of baseball; and scores of young men knew the batting averages of the different players and the standing of the clubs with far greater accuracy than they knew the standing or the discounts of the customers of their employers。 In the winter the talk was all of dancing; boxing; or plays。

It soon became evident to Bok why scarcely five out of every hundred of the young men whom he knew made any business progress。 They were not interested; it was a case of a day's work and a day's pay; it was not a question of how much one could do but how little one could get away with。 The thought of how well one might do a given thing never seemed to occur to the average mind。

〃Oh; what do you care?〃 was the favorite expression。 〃The boss won't notice it if you break your back over his work; you won't get any more pay。〃

And there the subject was dismissed; and thoroughly dismissed; too。

Eventually; then; Bok learned that the path that led to success was wide open: the competition was negligible。 There was no jostling。 In fact; travel on it was just a trifle lonely。 One's fellow…travellers were excellent company; but they were few! It was one of Edward Bok's greatest surprises; but it was also one of his greatest stimulants。 To go where others could not go; or were loath to go; where at least they were not; had a tang that savored of the freshest kind of adventure。 And the way was so simple; so much simpler; in fact; than its avoidance; which called for so much argument; explanation; and discussion。 One had merely to do all that one could do; a little more than one was asked or expected to do; and immediately one's head rose above the crowd and one was in an employer's eyewhere it is always so satisfying for an employee to be! And as so few heads lifted themselves above the many; there was never any danger that they would not be seen。

Of course; Edward Bok had to prove to himself that his conception of conditions was right。 He felt instinctively that it was; however; and with this stimulus he bucked the line hard。 When others played; he worked; fully convinced that his play…time would come later。 Where others shirked; he assumed。 Where others lagged; he accelerated his pace。 Where others were indifferent to things around them; he observed and put away the results for possible use later。 He did not make of himself a pack…horse; what he undertook he did from interest in it; and that made it a pleasure to him when to others it was a burden。 He instinctively reasoned it out that an unpleasant task is never accomplished by stepping aside from it; but that; unerringly; it will return later to be met and done。

Obstacles; to Edward Bok; soon became merely difficulties to be overcome; and he trusted to his instinct to show him the best way to overcome them。 He soon learned that the hardest kind of work was back of every success; that nothing in the world of business just happened; but that everything was brought about; and only in one wayby a willingness of spirit and a determination to carry through。 He soon exploded for himself the misleading and comfortable theory of luck: the only lucky people; he found; were those who worked hard。 To them; luck came in the shape of what they had earned。 There were exceptions here and there; as there are to every rule; but the majority of these; he soon found; were more in the seeming than in the reality。 Generally speakingand of course to this rule there are likewise exceptions; or as the Frenchman said; 〃All generalizations are false; including this one〃a man got in this world about what he worked for。

And that became; for himself; the rule of Edward Bok's life。



XII。 Baptism Under Fire

The personnel of the Scribner house was very youthful from the members of the firm clear down the line。 It was veritably a house of young men。

The story is told of a Boston publisher; sedate and fairly elderly; who came to the Scribner house to transact business with several of its departments。 One of his errands concerning itself with advertising; he was introduced to Bok; who was then twenty…four。 Looking the youth over; he transacted his business as well as he felt it could be transacted with a manager of such tender years; and then sought the head of the educational department: this brought him to another young man of twenty…four。

With his yearnings for some one more advanced in years full upon him; the visitor now inquired for the business manager of the new magazine; only to find a man of twenty…six。 His next introduction was to the head of the out…of…town business department; who was twenty…seven。

At this point the Boston man asked to see Mr。 Scribner。 This disclosed to him Mr。 Arthur H。 Scribner; the junior partner; who owned to twenty…eight summers。 Mustering courage to ask faintly for Mr。 Charles Scribner himself; he finally brought up in that gentleman's office only to meet a man just turning thirty…three!

〃This is a young…looking crowd;〃 said Mr。 Scribner one day; looking over his young men。 And his eye rested on Bok。 〃Particularly you; Bok。 Doubleday looks his years better than you do; for at least he has a moustache。〃 Then; contemplatively: 〃You raise a moustache; Bok; and I'll raise your salary。〃

This appealed to Bok very strongly; and within a month he pointed out the result to his employer。 〃Stand in the light here;〃 said Mr。 Scribner。 〃Well; yes;〃 he concluded dubiously; 〃it's theresomething at least。 All right; I'll keep my part of the bargain。〃

He did。 But the next day he was nonplussed to see that the moustache had disappeared from the lip of his youthful advertising manager。 〃Couldn't quite stand it; Mr。 Scribner;〃 was the explanation。 〃Besides; you didn't say I should keep it: you merely said to raise it。〃

But the increase did not follow the moustache。 To Bok's great relief; it stuck!

This youthful personnel; while it made for esprit de corps; had also its disadvantages。 One day as Bok was going out to lunch; he found a small…statured man; rather plainly dressed; wandering around the retail department; hoping for a salesman to wait on him。 The young salesman on duty; full of inexperience; had a ready smile and quick service ever ready for 〃carriage trade;〃 as he called it; but this particular customer had come afoot; and this; together with his plainness of dress; did not impress the young salesman。 His attention was called to the wandering customer; and it was suggested that he find out what was wanted。 When Bok returned from lunch; the young salesman; who; with a beaming smile; had just most ceremoniously bowed the plainly dressed little customer out of the street…door; said: 〃You certainly struck it rich that time when you suggested my waiting on that little man! Such an order! Been here ever since。 Did you know who it was?〃

〃No;〃 returned Bok。 〃Who was it?〃

〃Andrew Carnegie;〃 beamed the salesman。

Another youthful clerk in the Scribner retail bookstore; unconscious of the customer's identity; waited one day on the wife of Mark Twain。

Mrs。 Clemens asked the young salesman for a copy of Taine's Ancient Regime。

〃Beg pardon;〃 said the clerk; 〃what book did you say?〃

Mrs。 Clemens repeated the author and title of the book。

Going to the rear of the store; the clerk soon returned; only to inquire: 〃May I ask you to repeat the name of the author?〃

〃Taine; T…a…i…n…e;〃 replied Mrs。 Clemens。

Then did the youthfulness of the salesman assert itself。 Assuming an air of superio

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