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One¡¡morning¡¡the¡¡indefatigable¡¡Hubbard¡¡solved¡¡the¡¡problem¡£¡¡¡¨Watson£»¡¨¡¡he¡¡said£»¡¡¡¨there's¡¡a¡¡young¡¡man¡¡in¡¡Washington¡¡who¡¡can¡¡handle¡¡this¡¡situation£»¡¡and¡¡I¡¡want¡¡you¡¡to¡¡run¡¡down¡¡and¡¡see¡¡what¡¡you¡¡think¡¡of¡¡him¡£¡¨¡¡Watson¡¡went£»¡¡reported¡¡favorably£»¡¡and¡¡in¡¡a¡¡day¡¡or¡¡so¡¡the¡¡young¡¡man¡¡received¡¡a¡¡letter¡¡from¡¡Hubbard£»¡¡offering¡¡him¡¡the¡¡position¡¡of¡¡General¡¡Manager£»¡¡at¡¡a¡¡salary¡¡of¡¡thirty¡­five¡¡hundred¡¡dollars¡¡a¡¡year¡£¡¡¡¨We¡¡rely£»¡¨¡¡Hubbard¡¡said£»¡¡¡¨upon¡¡your¡¡executive¡¡ability£»¡¡your¡¡fidelity£»¡¡and¡¡unremitting¡¡zeal¡£¡¨¡¡The¡¡young¡¡man¡¡replied£»¡¡in¡¡one¡¡of¡¡those¡¡dignified¡¡letters¡¡more¡¡usual¡¡in¡¡the¡¡nineteenth¡¡than¡¡in¡¡the¡¡twentieth¡¡century¡£¡¡¡¨My¡¡faith¡¡in¡¡the¡¡success¡¡of¡¡the¡¡enterprise¡¡is¡¡such¡¡that¡¡I¡¡am¡¡willing¡¡to¡¡trust¡¡to¡¡it£»¡¨¡¡he¡¡wrote£»¡¡¡¨and¡¡I¡¡have¡¡confidence¡¡that¡¡we¡¡shall¡¡establish¡¡the¡¡harmony¡¡and¡¡cooperation¡¡that¡¡is¡¡essential¡¡to¡¡the¡¡success¡¡of¡¡an¡¡enterprise¡¡of¡¡this¡¡kind¡£¡¨¡¡One¡¡week¡¡later¡¡the¡¡young¡¡man£»¡¡Theodore¡¡N¡£¡¡Vail£»¡¡took¡¡his¡¡seat¡¡as¡¡General¡¡Manager¡¡in¡¡a¡¡tiny¡¡office¡¡in¡¡Reade¡¡Street£»¡¡New¡¡York£»¡¡and¡¡the¡¡building¡¡of¡¡the¡¡business¡¡began¡£

This¡¡arrival¡¡of¡¡Vail¡¡at¡¡the¡¡critical¡¡moment¡¡emphasized¡¡the¡¡fact¡¡that¡¡Bell¡¡was¡¡one¡¡of¡¡the¡¡most¡¡fortunate¡¡of¡¡inventors¡£¡¡He¡¡was¡¡not¡¡robbed¡¡of¡¡his¡¡invention£»¡¡as¡¡might¡¡easily¡¡have¡¡happened¡£¡¡One¡¡by¡¡one¡¡there¡¡arrived¡¡to¡¡help¡¡him¡¡a¡¡number¡¡of¡¡able¡¡men£»¡¡with¡¡all¡¡the¡¡various¡¡abilities¡¡that¡¡the¡¡changing¡¡situation¡¡required¡£¡¡There¡¡was¡¡such¡¡a¡¡focussing¡¡of¡¡factors¡¡that¡¡the¡¡whole¡¡matter¡¡appeared¡¡to¡¡have¡¡been¡¡previously¡¡rehearsed¡£¡¡No¡¡sooner¡¡had¡¡Bell¡¡appeared¡¡on¡¡the¡¡stage¡¡than¡¡his¡¡supporting¡¡players£»¡¡each¡¡in¡¡his¡¡turn£»¡¡received¡¡his¡¡cue¡¡and¡¡took¡¡part¡¡in¡¡the¡¡action¡¡of¡¡the¡¡drama¡£¡¡There¡¡was¡¡not¡¡one¡¡of¡¡these¡¡men¡¡who¡¡could¡¡have¡¡done¡¡the¡¡work¡¡of¡¡any¡¡other¡£¡¡Each¡¡was¡¡distinctive¡¡and¡¡indispensable¡£¡¡Bell¡¡invented¡¡the¡¡telephone£»¡¡Watson¡¡constructed¡¡it£»¡¡Sanders¡¡financed¡¡it£»¡¡Hubbard¡¡introduced¡¡it£»¡¡and¡¡Vail¡¡put¡¡it¡¡on¡¡a¡¡business¡¡basis¡£

The¡¡new¡¡General¡¡Manager¡¡had£»¡¡of¡¡course£»¡¡no¡¡experience¡¡in¡¡the¡¡telephone¡¡business¡£¡¡Neither¡¡had¡¡any¡¡one¡¡else¡£¡¡But¡¡he£»¡¡like¡¡Bell£»¡¡came¡¡to¡¡his¡¡task¡¡with¡¡a¡¡most¡¡surprising¡¡fitness¡£¡¡He¡¡was¡¡a¡¡member¡¡of¡¡the¡¡historic¡¡Vail¡¡family¡¡of¡¡Morristown£»¡¡New¡¡Jersey£»¡¡which¡¡had¡¡operated¡¡the¡¡Speedwell¡¡Iron¡¡Works¡¡for¡¡four¡¡or¡¡five¡¡generations¡£¡¡His¡¡grand¡­uncle¡¡Stephen¡¡had¡¡built¡¡the¡¡engines¡¡for¡¡the¡¡Savannah£»¡¡the¡¡first¡¡American¡¡steamship¡¡to¡¡cross¡¡the¡¡Atlantic¡¡Ocean£»¡¡and¡¡his¡¡cousin¡¡Alfred¡¡was¡¡the¡¡friend¡¡and¡¡co¡­worker¡¡of¡¡Morse£»¡¡the¡¡inventor¡¡of¡¡the¡¡telegraph¡£¡¡Morse¡¡had¡¡lived¡¡for¡¡several¡¡years¡¡at¡¡the¡¡Vail¡¡homestead¡¡in¡¡Morristown£»¡¡and¡¡it¡¡was¡¡here¡¡that¡¡he¡¡erected¡¡his¡¡first¡¡telegraph¡¡line£»¡¡a¡¡three¡­mile¡¡circle¡¡around¡¡the¡¡Iron¡¡Works£»¡¡in¡¡1838¡£¡¡He¡¡and¡¡Alfred¡¡Vail¡¡experimented¡¡side¡¡by¡¡side¡¡in¡¡the¡¡making¡¡of¡¡the¡¡telegraph£»¡¡and¡¡Vail¡¡eventually¡¡received¡¡a¡¡fortune¡¡for¡¡his¡¡share¡¡of¡¡the¡¡Morse¡¡patent¡£

Thus¡¡it¡¡happened¡¡that¡¡young¡¡Theodore¡¡Vail¡¡learned¡¡the¡¡dramatic¡¡story¡¡of¡¡Morse¡¡at¡¡his¡¡mother's¡¡knee¡£¡¡As¡¡a¡¡boy£»¡¡he¡¡played¡¡around¡¡the¡¡first¡¡telegraph¡¡line£»¡¡and¡¡learned¡¡to¡¡put¡¡messages¡¡on¡¡the¡¡wire¡£¡¡His¡¡favorite¡¡toy¡¡was¡¡a¡¡little¡¡telegraph¡¡that¡¡he¡¡constructed¡¡for¡¡himself¡£¡¡At¡¡twenty¡­two¡¡he¡¡went¡¡West£»¡¡in¡¡the¡¡vague¡¡hope¡¡of¡¡possessing¡¡a¡¡bonanza¡¡farm£»¡¡then¡¡he¡¡swung¡¡back¡¡into¡¡telegraphy£»¡¡and¡¡in¡¡a¡¡few¡¡years¡¡found¡¡himself¡¡in¡¡the¡¡Government¡¡Mail¡¡Service¡¡at¡¡Washington¡£¡¡By¡¡1876£»¡¡he¡¡was¡¡at¡¡the¡¡head¡¡of¡¡this¡¡Department£»¡¡which¡¡he¡¡completely¡¡reorganized¡£¡¡He¡¡introduced¡¡the¡¡bag¡¡system¡¡in¡¡postal¡¡cars£»¡¡and¡¡made¡¡war¡¡on¡¡waste¡¡and¡¡clumsiness¡£¡¡By¡¡virtue¡¡of¡¡this¡¡position¡¡he¡¡was¡¡the¡¡one¡¡man¡¡in¡¡the¡¡United¡¡States¡¡who¡¡had¡¡a¡¡comprehensive¡¡view¡¡of¡¡all¡¡railways¡¡and¡¡telegraphs¡£¡¡He¡¡was¡¡much¡¡more¡¡apt£»¡¡consequently£»¡¡than¡¡other¡¡men¡¡to¡¡develop¡¡the¡¡idea¡¡of¡¡a¡¡national¡¡telephone¡¡system¡£

While¡¡in¡¡the¡¡midst¡¡of¡¡this¡¡bureaucratic¡¡house¡­¡¡cleaning¡¡he¡¡met¡¡Hubbard£»¡¡who¡¡had¡¡just¡¡been¡¡appointed¡¡by¡¡President¡¡Hayes¡¡as¡¡the¡¡head¡¡of¡¡a¡¡commission¡¡on¡¡mail¡¡transportation¡£¡¡He¡¡and¡¡Hubbard¡¡were¡¡constantly¡¡thrown¡¡together£»¡¡on¡¡trains¡¡and¡¡in¡¡hotels£»¡¡and¡¡as¡¡Hubbard¡¡invariably¡¡had¡¡a¡¡pair¡¡of¡¡telephones¡¡in¡¡his¡¡valise£»¡¡the¡¡two¡¡men¡¡soon¡¡became¡¡co¡­enthusiasts¡£¡¡Vail¡¡found¡¡himself¡¡painting¡¡brain¡­pictures¡¡of¡¡the¡¡future¡¡of¡¡the¡¡telephone£»¡¡and¡¡by¡¡the¡¡time¡¡that¡¡he¡¡was¡¡asked¡¡to¡¡become¡¡its¡¡General¡¡Manager£»¡¡he¡¡had¡¡become¡¡so¡¡confident¡¡that£»¡¡as¡¡he¡¡said¡¡afterwards£»¡¡he¡¡¡¨was¡¡willing¡¡to¡¡leave¡¡a¡¡Government¡¡job¡¡with¡¡a¡¡small¡¡salary¡¡for¡¡a¡¡telephone¡¡job¡¡with¡¡no¡¡salary¡£¡¨

So£»¡¡just¡¡as¡¡Amos¡¡Kendall¡¡had¡¡left¡¡the¡¡post¡¡office¡¡service¡¡thirty¡¡years¡¡before¡¡to¡¡establish¡¡the¡¡telegraph¡¡business£»¡¡Theodore¡¡N¡£¡¡Vail¡¡left¡¡the¡¡post¡¡office¡¡service¡¡to¡¡establish¡¡the¡¡telephone¡¡business¡£¡¡He¡¡had¡¡been¡¡in¡¡authority¡¡over¡¡thirty¡­five¡¡hundred¡¡postal¡¡employees£»¡¡and¡¡was¡¡the¡¡developer¡¡of¡¡a¡¡system¡¡that¡¡covered¡¡every¡¡inhabited¡¡portion¡¡of¡¡the¡¡country¡£¡¡Consequently£»¡¡he¡¡had¡¡a¡¡quality¡¡of¡¡experience¡¡that¡¡was¡¡immensely¡¡valuable¡¡in¡¡straightening¡¡out¡¡the¡¡tangled¡¡affairs¡¡of¡¡the¡¡telephone¡£¡¡Line¡¡by¡¡line£»¡¡he¡¡mapped¡¡out¡¡a¡¡method£»¡¡a¡¡policy£»¡¡a¡¡system¡£¡¡He¡¡introduced¡¡a¡¡larger¡¡view¡¡of¡¡the¡¡telephone¡¡business£»¡¡and¡¡swept¡¡off¡¡the¡¡table¡¡all¡¡schemes¡¡for¡¡selling¡¡out¡£¡¡He¡¡persuaded¡¡half¡¡a¡¡dozen¡¡of¡¡his¡¡post¡¡office¡¡friends¡¡to¡¡buy¡¡stock£»¡¡so¡¡that¡¡in¡¡less¡¡than¡¡two¡¡months¡¡the¡¡first¡¡¡¨Bell¡¡Telephone¡¡Company¡¨¡¡was¡¡organized£»¡¡with¡¡450£»000¡¡capital¡¡and¡¡a¡¡service¡¡of¡¡twelve¡¡thousand¡¡telephones¡£

Vail's¡¡first¡¡step£»¡¡naturally£»¡¡was¡¡to¡¡stiffen¡¡up¡¡the¡¡backbone¡¡of¡¡this¡¡little¡¡company£»¡¡and¡¡to¡¡prevent¡¡the¡¡Western¡¡Union¡¡from¡¡frightening¡¡it¡¡into¡¡a¡¡surrender¡£¡¡He¡¡immediately¡¡sent¡¡a¡¡copy¡¡of¡¡Bell's¡¡patent¡¡to¡¡every¡¡agent£»¡¡with¡¡orders¡¡to¡¡hold¡¡the¡¡fort¡¡against¡¡all¡¡opposition¡£¡¡¡¨We¡¡have¡¡the¡¡only¡¡original¡¡telephone¡¡patents£»¡¨¡¡he¡¡wrote£»¡¡¡¨we¡¡have¡¡organized¡¡and¡¡introduced¡¡the¡¡business£»¡¡and¡¡we¡¡do¡¡not¡¡propose¡¡to¡¡have¡¡it¡¡taken¡¡from¡¡us¡¡by¡¡any¡¡corporation¡£¡¨¡¡To¡¡one¡¡agent£»¡¡who¡¡was¡¡showing¡¡the¡¡white¡¡feather£»¡¡he¡¡wrote£º


¡¨You¡¡have¡¡too¡¡great¡¡an¡¡idea¡¡of¡¡the¡¡Western¡¡Union¡£¡¡If¡¡it¡¡was¡¡all¡¡massed¡¡in¡¡your¡¡one¡¡city¡¡you¡¡might¡¡well¡¡fear¡¡it£»¡¡but¡¡it¡¡is¡¡represented¡¡there¡¡by¡¡one¡¡man¡¡only£»¡¡and¡¡he¡¡has¡¡probably¡¡as¡¡much¡¡as¡¡he¡¡can¡¡attend¡¡to¡¡outside¡¡of¡¡the¡¡telephone¡£¡¡For¡¡you¡¡to¡¡acknowledge¡¡that¡¡you¡¡cannot¡¡compete¡¡with¡¡his¡¡influence¡¡when¡¡you¡¡make¡¡it¡¡your¡¡special¡¡business£»¡¡is¡¡hardly¡¡the¡¡thing¡£¡¡There¡¡may¡¡be¡¡a¡¡dozen¡¡concerns¡¡that¡¡will¡¡all¡¡go¡¡to¡¡the¡¡Western¡¡Union£»¡¡but¡¡they¡¡will¡¡not¡¡take¡¡with¡¡them¡¡all¡¡their¡¡friends¡£¡¡I¡¡would¡¡advise¡¡that¡¡you¡¡go¡¡ahead¡¡and¡¡keep¡¡your¡¡present¡¡advantage¡£¡¡We¡¡must¡¡organize¡¡companies¡¡with¡¡sufficient¡¡vitality¡¡to¡¡carry¡¡on¡¡a¡¡fight£»¡¡as¡¡it¡¡is¡¡simply¡¡useless¡¡to¡¡get¡¡a¡¡company¡¡started¡¡that¡¡will¡¡succumb¡¡to¡¡the¡¡first¡¡bit¡¡of¡¡opposition¡¡it¡¡may¡¡encounter¡£¡¨


Next£»¡¡having¡¡encouraged¡¡his¡¡thoroughly¡¡alarmed¡¡agents£»¡¡Vail¡¡proceeded¡¡to¡¡build¡¡up¡¡a¡¡definite¡¡business¡¡policy¡£¡¡He¡¡stiffened¡¡up¡¡the¡¡contracts¡¡and¡¡made¡¡them¡¡good¡¡for¡¡five¡¡years¡¡only¡£¡¡He¡¡confined¡¡each¡¡agent¡¡to¡¡one¡¡place£»¡¡and¡¡reserved¡¡all¡¡rights¡¡to¡¡connect¡¡one¡¡city¡¡with¡¡another¡£¡¡He¡¡established¡¡a¡¡department¡¡to¡¡collect¡¡and¡¡pro¡­¡¡tect¡¡any¡¡new¡¡inventions¡¡that¡¡concerned¡¡the¡¡telephone¡£¡¡He¡¡agreed¡¡to¡¡take¡¡part¡¡of¡¡the¡¡royalties¡¡in¡¡stock£»¡¡when¡¡any¡¡local¡¡company¡¡preferred¡¡to¡¡pay¡¡its¡¡debts¡¡in¡¡this¡¡way¡£¡¡And¡¡he¡¡took¡¡steps¡¡toward¡¡standardizing¡¡all¡¡telephonic¡¡apparatus¡¡by¡¡controlling¡¡the¡¡factories¡¡that¡¡made¡¡it¡£

These¡¡various¡¡measures¡¡were¡¡part¡¡of¡¡Vail's¡¡plan¡¡to¡¡create¡¡a¡¡national¡¡telephone¡¡system¡£¡¡His¡¡central¡¡idea£»¡¡from¡¡the¡¡first£»¡¡was¡¡not¡¡the¡¡mere¡¡leasing¡¡of¡¡telephones£»¡¡but¡¡rather¡¡the¡¡creation¡¡of¡¡a¡¡Federal¡¡company¡¡that¡¡would¡¡be¡¡a¡¡permanent¡¡partner¡¡in¡¡the¡¡entire¡¡telephone¡¡business¡£¡¡Even¡¡in¡¡that¡¡day¡¡of¡¡small¡¡things£»¡¡and¡¡amidst¡¡the¡¡confusion¡¡and¡¡rough¡­and¡­tumble¡¡of¡¡pioneering£»¡¡he¡¡worked¡¡out¡¡the¡¡broad¡¡policy¡¡that¡¡prevails¡¡to¡­day£»¡¡and¡¡this¡¡goes¡¡far¡¡to¡¡explain¡¡the¡¡fact¡¡that¡¡there¡¡are¡¡in¡¡the¡¡United¡¡States¡¡twice¡¡as¡¡many¡¡telephones¡¡as¡¡there¡¡are¡¡in¡¡all¡¡other¡¡countries¡¡combined¡£

Vail¡¡arrived¡¡very¡¡much¡¡as¡¡Blucher¡¡did¡¡at¡¡the¡¡battle¡¡of¡¡Waterlooa¡¡trifle¡¡late£»¡¡but¡¡in¡¡time¡¡to¡¡prevent¡¡the¡¡telephone¡¡forces¡¡from¡¡being¡¡routed¡¡by¡¡the¡¡Old¡¡Guard¡¡of¡¡the¡¡Western¡¡Union¡£¡¡He¡¡was¡¡scarcely¡¡seated¡¡in¡¡his¡¡managerial¡¡chair£»¡¡when¡¡the¡¡Western¡¡Union¡¡threw¡¡the¡¡entire¡¡Bell¡¡army¡¡into¡¡confusion¡¡by¡¡launching¡¡the¡¡Edison¡¡transmitter¡£¡¡Edison£»¡¡who¡¡was¡¡at¡¡that¡¡time¡¡fairly¡¡started¡¡in¡¡his¡¡career¡¡of¡¡wizardry£»¡¡had¡¡made¡¡an¡¡instrument¡¡of¡¡marvellous¡¡alertness¡£¡¡It¡¡was¡¡beyond¡¡all¡¡argument¡¡superior¡¡to¡¡the¡¡telephones¡¡then¡¡in¡¡use¡¡and¡¡the¡¡lessees¡¡of¡¡Bell¡¡telephones¡¡clamored¡¡with¡¡one¡¡voice¡¡for¡¡¡¨a¡¡transmitter¡¡as¡¡good¡¡as¡¡Edison's¡£¡¨¡¡This£»¡¡of¡¡course£»¡¡could¡¡not¡¡be¡¡had¡¡in¡¡a¡¡moment£»¡¡and¡¡the¡¡five¡¡months¡¡that¡¡followed¡¡were¡¡the¡¡darkest¡¡days¡¡in¡¡the¡¡childhood¡¡of¡¡the¡¡telephone¡£

How¡¡to¡¡compete¡¡with¡¡the¡¡Western¡¡Union£»¡¡which¡¡had¡¡th

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