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Then£»¡¡in¡¡1900£»¡¡the¡¡Post¡¡Office¡¡tossed¡¡aside¡¡all¡¡obligations¡¡to¡¡the¡¡licensed¡¡company£»¡¡and¡¡threw¡¡open¡¡the¡¡door¡¡to¡¡a¡¡free¡for¡all¡¡competition¡£¡¡It¡¡undertook¡¡to¡¡start¡¡a¡¡second¡¡system¡¡in¡¡London£»¡¡and¡¡in¡¡two¡¡years¡¡discovered¡¡its¡¡blunder¡¡and¡¡proposed¡¡to¡¡cooperate¡£¡¡It¡¡granted¡¡licenses¡¡to¡¡five¡¡cities¡¡that¡¡demanded¡¡municipal¡¡ownership¡£¡¡These¡¡cities¡¡set¡¡out¡¡bravely£»¡¡with¡¡loud¡¡beating¡¡of¡¡drums£»¡¡plunged¡¡from¡¡one¡¡mishap¡¡to¡¡another£»¡¡and¡¡finally¡¡quit¡£¡¡Even¡¡Glasgow£»¡¡the¡¡premier¡¡city¡¡of¡¡municipal¡¡ownership£»¡¡met¡¡its¡¡Waterloo¡¡in¡¡the¡¡telephone¡£¡¡It¡¡spent¡¡one¡¡million£»¡¡eight¡¡hundred¡¡thousand¡¡dollars¡¡on¡¡a¡¡plant¡¡that¡¡was¡¡obsolete¡¡when¡¡it¡¡was¡¡new£»¡¡ran¡¡it¡¡for¡¡a¡¡time¡¡at¡¡a¡¡loss£»¡¡and¡¡then¡¡sold¡¡it¡¡to¡¡the¡¡Post¡¡Office¡¡in¡¡1906¡¡for¡¡one¡¡million£»¡¡five¡¡hundred¡¡and¡¡twenty¡five¡¡thousand¡¡dollars¡£
So£»¡¡from¡¡first¡¡to¡¡last£»¡¡the¡¡story¡¡of¡¡the¡¡telephone¡¡in¡¡Great¡¡Britain¡¡has¡¡been¡¡a¡¡¡¨comedy¡¡of¡¡errors¡£¡¨¡¡There¡¡are¡¡now£»¡¡in¡¡the¡¡two¡¡islands£»¡¡not¡¡six¡¡hundred¡¡thousand¡¡telephones¡¡in¡¡use¡£¡¡London£»¡¡with¡¡its¡¡six¡¡hundred¡¡and¡¡forty¡¡square¡¡miles¡¡of¡¡houses£»¡¡has¡¡one¡quarter¡¡of¡¡these£»¡¡and¡¡is¡¡gaining¡¡at¡¡the¡¡rate¡¡of¡¡ten¡¡thousand¡¡a¡¡year¡£¡¡No¡¡large¡¡improvements¡¡are¡¡under¡¡way£»¡¡as¡¡the¡¡Post¡¡Office¡¡has¡¡given¡¡notice¡¡that¡¡it¡¡will¡¡take¡¡over¡¡and¡¡operate¡¡all¡¡private¡¡companies¡¡on¡¡New¡¡Year's¡¡Day£»¡¡1912¡£¡¡The¡¡bureaucratic¡¡muddle£»¡¡so¡¡it¡¡seems£»¡¡is¡¡to¡¡continue¡¡indefinitely¡£
In¡¡Germany¡¡there¡¡has¡¡been¡¡the¡¡same¡¡burden¡¡of¡¡bureaucracy£»¡¡but¡¡less¡¡backing¡¡and¡¡filling¡£¡¡There¡¡is¡¡a¡¡complete¡¡government¡¡monopoly¡£¡¡Whoever¡¡commits¡¡the¡¡crime¡¡of¡¡leasing¡¡telephone¡¡service¡¡to¡¡his¡¡neighbors¡¡may¡¡be¡¡sent¡¡to¡¡jail¡¡for¡¡six¡¡months¡£¡¡Here£»¡¡too£»¡¡the¡¡Postmaster¡¡General¡¡has¡¡been¡¡supreme¡£¡¡He¡¡has¡¡forced¡¡the¡¡telephone¡¡business¡¡into¡¡a¡¡postal¡¡mould¡£¡¡The¡¡man¡¡in¡¡a¡¡small¡¡city¡¡must¡¡pay¡¡as¡¡high¡¡a¡¡rate¡¡for¡¡a¡¡small¡¡service£»¡¡as¡¡the¡¡man¡¡in¡¡a¡¡large¡¡city¡¡pays¡¡for¡¡a¡¡large¡¡service¡£¡¡There¡¡is¡¡a¡¡fair¡¡degree¡¡of¡¡efficiency£»¡¡but¡¡no¡¡high¡¡speed¡¡or¡¡record¡breaking¡£¡¡The¡¡German¡¡engineers¡¡have¡¡not¡¡kept¡¡in¡¡close¡¡touch¡¡with¡¡the¡¡progress¡¡of¡¡telephony¡¡in¡¡the¡¡United¡¡States¡£¡¡They¡¡have¡¡preferred¡¡to¡¡devise¡¡methods¡¡of¡¡their¡¡own£»¡¡and¡¡so¡¡have¡¡created¡¡a¡¡miscellaneous¡¡assortment¡¡of¡¡systems£»¡¡good£»¡¡bad£»¡¡and¡¡indifferent¡£¡¡All¡¡told£»¡¡there¡¡is¡¡probably¡¡an¡¡investment¡¡of¡¡seventy¡five¡¡million¡¡dollars¡¡and¡¡a¡¡total¡¡of¡¡nine¡¡hundred¡¡thousand¡¡telephones¡£
Telephony¡¡has¡¡always¡¡been¡¡in¡¡high¡¡favor¡¡with¡¡the¡¡Kaiser¡£¡¡It¡¡is¡¡his¡¡custom£»¡¡when¡¡planning¡¡a¡¡hunting¡¡party£»¡¡to¡¡have¡¡a¡¡special¡¡wire¡¡strung¡¡to¡¡the¡¡forest¡¡headquarters£»¡¡so¡¡that¡¡he¡¡can¡¡converse¡¡every¡¡morning¡¡with¡¡his¡¡Cabinet¡£¡¡He¡¡has¡¡conferred¡¡degrees¡¡and¡¡honors¡¡by¡¡telephone¡£¡¡Even¡¡his¡¡former¡¡Chancellor£»¡¡Von¡¡Buelow£»¡¡received¡¡his¡¡title¡¡of¡¡Count¡¡in¡¡this¡¡informal¡¡way¡£¡¡But¡¡the¡¡first¡¡friend¡¡of¡¡the¡¡telephone¡¡in¡¡Germany¡¡was¡¡Bismarck¡£¡¡The¡¡old¡¡Unifier¡¡saw¡¡instantly¡¡its¡¡value¡¡in¡¡holding¡¡a¡¡nation¡¡together£»¡¡and¡¡ordered¡¡a¡¡line¡¡between¡¡his¡¡palace¡¡in¡¡Berlin¡¡and¡¡his¡¡farm¡¡at¡¡Varzin£»¡¡which¡¡lay¡¡two¡¡hundred¡¡and¡¡thirty¡¡miles¡¡apart¡£¡¡This¡¡was¡¡as¡¡early¡¡as¡¡the¡¡Fall¡¡of¡¡1877£»¡¡and¡¡was¡¡thus¡¡the¡¡first¡¡long¡distance¡¡line¡¡in¡¡Europe¡£
In¡¡France£»¡¡as¡¡in¡¡England£»¡¡the¡¡Government¡¡seized¡¡upon¡¡the¡¡telephone¡¡business¡¡as¡¡soon¡¡as¡¡the¡¡pioneer¡¡work¡¡had¡¡been¡¡done¡¡by¡¡private¡¡citizens¡£¡¡In¡¡1889¡¡it¡¡practically¡¡confiscated¡¡the¡¡Paris¡¡system£»¡¡and¡¡after¡¡nine¡¡years¡¡of¡¡litigation¡¡paid¡¡five¡¡million¡¡francs¡¡to¡¡its¡¡owners¡£¡¡With¡¡this¡¡reckless¡¡beginning£»¡¡it¡¡floundered¡¡from¡¡bad¡¡to¡¡worse¡£¡¡It¡¡assembled¡¡the¡¡most¡¡complete¡¡assortment¡¡of¡¡other¡¡nations'¡¡mistakes£»¡¡and¡¡invented¡¡several¡¡of¡¡its¡¡own¡£¡¡Almost¡¡every¡¡known¡¡evil¡¡of¡¡bureaucracy¡¡was¡¡developed¡£¡¡The¡¡system¡¡of¡¡rates¡¡was¡¡turned¡¡upside¡¡down£»¡¡the¡¡flat¡¡rate£»¡¡which¡¡can¡¡be¡¡profitably¡¡permitted¡¡in¡¡small¡¡cities¡¡only£»¡¡was¡¡put¡¡in¡¡force¡¡in¡¡the¡¡large¡¡cities£»¡¡and¡¡the¡¡message¡¡rate£»¡¡which¡¡is¡¡applicable¡¡only¡¡to¡¡large¡¡cities£»¡¡was¡¡put¡¡in¡¡force¡¡in¡¡small¡¡places¡£¡¡The¡¡girl¡¡operators¡¡were¡¡entangled¡¡in¡¡a¡¡maze¡¡of¡¡civil¡¡service¡¡rules¡£¡¡They¡¡were¡¡not¡¡allowed¡¡to¡¡marry¡¡without¡¡the¡¡permission¡¡of¡¡the¡¡Postmaster¡¡General£»¡¡and¡¡on¡¡no¡¡account¡¡might¡¡they¡¡dare¡¡to¡¡marry¡¡a¡¡mayor£»¡¡a¡¡policeman£»¡¡a¡¡cashier£»¡¡or¡¡a¡¡foreigner£»¡¡lest¡¡they¡¡betray¡¡the¡¡secrets¡¡of¡¡the¡¡switchboard¡£
There¡¡was¡¡no¡¡national¡¡plan£»¡¡no¡¡standardization£»¡¡no¡¡staff¡¡of¡¡inventors¡¡and¡¡improvers¡£¡¡Every¡¡user¡¡was¡¡required¡¡to¡¡buy¡¡his¡¡own¡¡telephone¡£¡¡As¡¡George¡¡Ade¡¡has¡¡said£»¡¡¡¨Anything¡¡attached¡¡to¡¡a¡¡wall¡¡is¡¡liable¡¡to¡¡be¡¡a¡¡telephone¡¡in¡¡Paris¡£¡¨¡¡And¡¡so£»¡¡what¡¡with¡¡poor¡¡equipment¡¡and¡¡red¡¡tape£»¡¡the¡¡French¡¡system¡¡became¡¡what¡¡it¡¡remains¡¡to¡day£»¡¡the¡¡most¡¡conspicuous¡¡example¡¡of¡¡what¡¡NOT¡¡to¡¡do¡¡in¡¡telephony¡£
There¡¡are¡¡barely¡¡as¡¡many¡¡telephones¡¡in¡¡the¡¡whole¡¡of¡¡France¡¡as¡¡ought¡¡normally¡¡to¡¡be¡¡in¡¡the¡¡city¡¡of¡¡Paris¡£¡¡There¡¡are¡¡not¡¡as¡¡many¡¡as¡¡are¡¡now¡¡in¡¡use¡¡in¡¡Chicago¡£¡¡The¡¡exasperated¡¡Parisians¡¡have¡¡protested¡£¡¡They¡¡have¡¡presented¡¡a¡¡petition¡¡with¡¡thirty¡two¡¡thousand¡¡names¡£¡¡They¡¡have¡¡even¡¡organized¡¡a¡¡¡¨Kickers'¡¡League¡¨the¡¡only¡¡body¡¡of¡¡its¡¡kind¡¡in¡¡any¡¡countryto¡¡demand¡¡good¡¡service¡¡at¡¡a¡¡fair¡¡price¡£¡¡The¡¡daily¡¡loss¡¡from¡¡bureaucratic¡¡telephony¡¡has¡¡become¡¡enormous¡£¡¡¡¨One¡¡blundering¡¡girl¡¡in¡¡a¡¡telephone¡¡exchange¡¡cost¡¡me¡¡five¡¡thousand¡¡dollars¡¡on¡¡the¡¡day¡¡of¡¡the¡¡panic¡¡in¡¡1907£»¡¨¡¡said¡¡George¡¡Kessler¡£¡¡But¡¡the¡¡Government¡¡clears¡¡a¡¡net¡¡profit¡¡of¡¡three¡¡million¡¡dollars¡¡a¡¡year¡¡from¡¡its¡¡telephone¡¡monopoly£»¡¡and¡¡until¡¡1910£»¡¡when¡¡a¡¡committee¡¡of¡¡betterment¡¡was¡¡appointed£»¡¡it¡¡showed¡¡no¡¡concern¡¡at¡¡the¡¡discomfort¡¡of¡¡the¡¡public¡£
There¡¡was¡¡one¡¡striking¡¡lesson¡¡in¡¡telephone¡¡efficiency¡¡which¡¡Paris¡¡received¡¡in¡¡1908£»¡¡when¡¡its¡¡main¡¡exchange¡¡was¡¡totally¡¡destroyed¡¡by¡¡fire¡£¡¡¡¨To¡¡build¡¡a¡¡new¡¡switchboard£»¡¨¡¡said¡¡European¡¡manufacturers£»¡¡¡¨will¡¡require¡¡four¡¡or¡¡five¡¡months¡£¡¨¡¡A¡¡hustling¡¡young¡¡Chicagoan¡¡appeared¡¡on¡¡the¡¡scene¡£¡¡¡¨We¡¡'ll¡¡put¡¡in¡¡a¡¡new¡¡switchboard¡¡in¡¡sixty¡¡days£»¡¨¡¡he¡¡said£»¡¡¡¨and¡¡agree¡¡to¡¡forfeit¡¡six¡¡hundred¡¡dollars¡¡a¡¡day¡¡for¡¡delay¡£¡¨¡¡Such¡¡quick¡¡work¡¡had¡¡never¡¡been¡¡known¡£¡¡But¡¡it¡¡was¡¡Chicago's¡¡chance¡¡to¡¡show¡¡what¡¡she¡¡could¡¡do¡£¡¡Paris¡¡and¡¡Chicago¡¡are¡¡four¡¡thousand£»¡¡five¡¡hundred¡¡miles¡¡apart£»¡¡a¡¡twelve¡¡days'¡¡journey¡£¡¡The¡¡switchboard¡¡was¡¡to¡¡be¡¡a¡¡hundred¡¡and¡¡eighty¡¡feet¡¡in¡¡length£»¡¡with¡¡ten¡¡thousand¡¡wires¡£¡¡Yet¡¡the¡¡Western¡¡Electric¡¡finished¡¡it¡¡in¡¡three¡¡weeks¡£¡¡It¡¡was¡¡rushed¡¡on¡¡six¡¡freight¡cars¡¡to¡¡New¡¡York£»¡¡loaded¡¡on¡¡the¡¡French¡¡steamer¡¡La¡¡Provence£»¡¡and¡¡deposited¡¡at¡¡Paris¡¡in¡¡thirty¡six¡¡days£»¡¡so¡¡that¡¡by¡¡the¡¡time¡¡the¡¡sixty¡¡days¡¡had¡¡expired£»¡¡it¡¡was¡¡running¡¡full¡¡speed¡¡with¡¡a¡¡staff¡¡of¡¡ninety¡¡operators¡£
Russia¡¡and¡¡Austria¡Hungary¡¡have¡¡now¡¡about¡¡one¡¡hundred¡¡and¡¡twenty¡five¡¡thousand¡¡telephones¡¡apiece¡£¡¡They¡¡are¡¡neck¡¡and¡¡neck¡¡in¡¡a¡¡race¡¡that¡¡has¡¡not¡¡at¡¡any¡¡time¡¡been¡¡a¡¡fast¡¡one¡£¡¡In¡¡each¡¡country¡¡the¡¡Government¡¡has¡¡been¡¡a¡¡neglectful¡¡stepmother¡¡to¡¡the¡¡telephone¡£¡¡It¡¡has¡¡starved¡¡the¡¡business¡¡with¡¡a¡¡lack¡¡of¡¡capital¡¡and¡¡used¡¡no¡¡enterprise¡¡in¡¡expanding¡¡it¡£¡¡Outside¡¡of¡¡Vienna£»¡¡Budapest£»¡¡St¡£¡¡Petersburg£»¡¡and¡¡Moscow¡¡there¡¡are¡¡no¡¡wire¡systems¡¡of¡¡any¡¡consequence¡£¡¡The¡¡political¡¡deadlock¡¡between¡¡Austria¡¡and¡¡Hungary¡¡shuts¡¡out¡¡any¡¡immediate¡¡hope¡¡of¡¡a¡¡happier¡¡life¡¡for¡¡the¡¡telephone¡¡in¡¡those¡¡countries£»¡¡but¡¡in¡¡Russia¡¡there¡¡has¡¡recently¡¡been¡¡a¡¡change¡¡in¡¡policy¡¡that¡¡may¡¡open¡¡up¡¡a¡¡new¡¡era¡£¡¡Permits¡¡are¡¡now¡¡being¡¡offered¡¡to¡¡one¡¡private¡¡company¡¡in¡¡each¡¡city£»¡¡in¡¡return¡¡for¡¡three¡¡per¡¡cent¡¡of¡¡the¡¡revenue¡£¡¡By¡¡this¡¡step¡¡Russia¡¡has¡¡unexpectedly¡¡swept¡¡to¡¡the¡¡front¡¡and¡¡is¡¡now£»¡¡to¡¡telephone¡¡men£»¡¡the¡¡freest¡¡country¡¡in¡¡Europe¡£
In¡¡tiny¡¡Switzerland¡¡there¡¡has¡¡been¡¡government¡¡ownership¡¡from¡¡the¡¡first£»¡¡but¡¡with¡¡less¡¡detriment¡¡to¡¡the¡¡business¡¡than¡¡elsewhere¡£¡¡Here¡¡the¡¡officials¡¡have¡¡actually¡¡jilted¡¡the¡¡telegraph¡¡for¡¡the¡¡telephone¡£¡¡They¡¡have¡¡seen¡¡the¡¡value¡¡of¡¡the¡¡talking¡¡wire¡¡to¡¡hold¡¡their¡¡valley¡¡villages¡¡together£»¡¡and¡¡so¡¡have¡¡cries¡crossed¡¡the¡¡Alps¡¡with¡¡a¡¡cheap¡¡and¡¡somewhat¡¡flimsy¡¡system¡¡of¡¡telephony¡¡that¡¡carries¡¡sixty¡¡million¡¡conversations¡¡a¡¡year¡£¡¡Even¡¡the¡¡monks¡¡of¡¡St¡£¡¡Bernard£»¡¡who¡¡rescue¡¡snowbound¡¡travellers£»¡¡have¡¡now¡¡equipped¡¡their¡¡mountain¡¡with¡¡a¡¡series¡¡of¡¡telephone¡¡booths¡£
The¡¡highest¡¡telephone¡¡in¡¡the¡¡world¡¡is¡¡on¡¡the¡¡peak¡¡of¡¡Monte¡¡Rosa£»¡¡in¡¡the¡¡Italian¡¡Alps£»¡¡very¡¡nearly¡¡three¡¡miles¡¡above¡¡the¡¡level¡¡of¡¡the¡¡sea¡£¡¡It¡¡is¡¡linked¡¡to¡¡a¡¡line¡¡that¡¡runs¡¡to¡¡Rome£»¡¡in¡¡order¡¡that¡¡a¡¡queen¡¡may¡¡talk¡¡to¡¡a¡¡professor¡£¡¡In¡¡this¡¡case¡¡the¡¡Queen¡¡is¡¡Margherita¡¡of¡¡Italy¡¡and¡¡the¡¡professor¡¡is¡¡Signor