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3¡£¡¡Expansion¡£¡¡1896¡¡to¡¡1906¡£¡¡This¡¡was¡¡the¡¡era¡¡of¡¡big¡¡business¡£¡¡It¡¡was¡¡an¡¡autumn¡¡period£»¡¡in¡¡which¡¡the¡¡telephone¡¡men¡¡and¡¡the¡¡public¡¡began¡¡to¡¡reap¡¡the¡¡fruits¡¡of¡¡twenty¡¡years¡¡of¡¡investment¡¡and¡¡hard¡¡work¡£¡¡It¡¡was¡¡the¡¡period¡¡of¡¡the¡¡message¡¡rate£»¡¡the¡¡pay¡¡station£»¡¡the¡¡farm¡¡line£»¡¡and¡¡the¡¡private¡¡branch¡¡exchange¡£

4¡£¡¡Organization¡£¡¡1906¡£¡¡With¡¡the¡¡success¡¡of¡¡the¡¡Pupin¡¡coil£»¡¡there¡¡came¡¡a¡¡larger¡¡life¡¡for¡¡the¡¡telephone¡£¡¡It¡¡became¡¡less¡¡local¡¡and¡¡more¡¡national¡£¡¡It¡¡began¡¡to¡¡link¡¡together¡¡its¡¡scattered¡¡parts¡£¡¡It¡¡discouraged¡¡the¡¡waste¡¡and¡¡anarchy¡¡of¡¡duplication¡£¡¡It¡¡taught¡¡its¡¡older£»¡¡but¡¡smaller¡¡brother£»¡¡the¡¡telegraph£»¡¡to¡¡cooperate¡£¡¡It¡¡put¡¡itself¡¡more¡¡closely¡¡in¡¡touch¡¡with¡¡the¡¡will¡¡of¡¡the¡¡public¡£¡¡And¡¡it¡¡is¡¡now¡¡pushing¡¡ahead£»¡¡along¡¡the¡¡two¡¡roads¡¡of¡¡standardization¡¡and¡¡efficiency£»¡¡toward¡¡its¡¡ideal¡¡of¡¡one¡¡universal¡¡telephone¡¡system¡¡for¡¡the¡¡whole¡¡nation¡£¡¡The¡¡key¡­word¡¡of¡¡the¡¡telephone¡¡development¡¡of¡¡to¡­day¡¡is¡¡this¡¡organization¡£



CHAPTER¡¡V

THE¡¡EXPANSION¡¡OF¡¡THE¡¡BUSINESS

The¡¡telephone¡¡business¡¡did¡¡not¡¡really¡¡begin¡¡to¡¡grow¡¡big¡¡and¡¡overspread¡¡the¡¡earth¡¡until¡¡1896£»¡¡but¡¡the¡¡keynote¡¡of¡¡expansion¡¡was¡¡first¡¡sounded¡¡by¡¡Theodore¡¡Vail¡¡in¡¡the¡¡earliest¡¡days£»¡¡when¡¡as¡¡yet¡¡the¡¡telephone¡¡was¡¡a¡¡babe¡¡in¡¡arms¡£¡¡In¡¡1879¡¡Vail¡¡said£»¡¡in¡¡a¡¡letter¡¡written¡¡to¡¡one¡¡of¡¡his¡¡captains£º

¡¨Tell¡¡our¡¡agents¡¡that¡¡we¡¡have¡¡a¡¡proposition¡¡on¡¡foot¡¡to¡¡connect¡¡the¡¡different¡¡cities¡¡for¡¡the¡¡purpose¡¡of¡¡personal¡¡communication£»¡¡and¡¡in¡¡other¡¡ways¡¡to¡¡organize¡¡a¡¡GRAND¡¡TELEPHONIC¡¡SYSTEM¡£¡¨

This¡¡was¡¡brave¡¡talk¡¡at¡¡that¡¡time£»¡¡when¡¡there¡¡were¡¡not¡¡in¡¡the¡¡whole¡¡world¡¡as¡¡many¡¡telephones¡¡as¡¡there¡¡are¡¡to¡­day¡¡in¡¡Cincinnati¡£¡¡It¡¡was¡¡brave¡¡talk¡¡in¡¡those¡¡days¡¡of¡¡iron¡¡wire£»¡¡peg¡¡switchboards£»¡¡and¡¡noisy¡¡diaphragms¡£¡¡Most¡¡telephone¡¡men¡¡regarded¡¡it¡¡as¡¡nothing¡¡more¡¡than¡¡talk¡£¡¡They¡¡did¡¡not¡¡see¡¡any¡¡business¡¡future¡¡for¡¡the¡¡telephone¡¡ex¡­¡¡cept¡¡in¡¡short¡­distance¡¡service¡£¡¡But¡¡Vail¡¡was¡¡in¡¡earnest¡£¡¡His¡¡previous¡¡experience¡¡as¡¡the¡¡head¡¡of¡¡the¡¡railway¡¡mail¡¡service¡¡had¡¡lifted¡¡him¡¡up¡¡to¡¡a¡¡higher¡¡point¡¡of¡¡view¡£¡¡He¡¡knew¡¡the¡¡need¡¡of¡¡a¡¡national¡¡system¡¡of¡¡communication¡¡that¡¡would¡¡be¡¡quicker¡¡and¡¡more¡¡direct¡¡than¡¡either¡¡the¡¡telegraph¡¡or¡¡the¡¡post¡¡office¡£

¡¨I¡¡saw¡¡that¡¡if¡¡the¡¡telephone¡¡could¡¡talk¡¡one¡¡mile¡¡to¡­day£»¡¨¡¡he¡¡said£»¡¡¡¨it¡¡would¡¡be¡¡talking¡¡a¡¡hundred¡¡miles¡¡to¡­morrow¡£¡¨¡¡And¡¡he¡¡persisted£»¡¡in¡¡spite¡¡of¡¡a¡¡considerable¡¡deal¡¡of¡¡ridicule£»¡¡in¡¡maintaining¡¡that¡¡the¡¡telephone¡¡was¡¡destined¡¡to¡¡connect¡¡cities¡¡and¡¡nations¡¡as¡¡well¡¡as¡¡individuals¡£

Four¡¡months¡¡after¡¡he¡¡had¡¡prophesied¡¡the¡¡¡¨grand¡¡telephonic¡¡system£»¡¨¡¡he¡¡encouraged¡¡Charles¡¡J¡£¡¡Glidden£»¡¡of¡¡world¡­tour¡¡fame£»¡¡to¡¡build¡¡a¡¡telephone¡¡line¡¡between¡¡Boston¡¡and¡¡Lowell¡£¡¡This¡¡was¡¡the¡¡first¡¡inter¡­city¡¡line¡£¡¡It¡¡was¡¡well¡¡placed£»¡¡as¡¡the¡¡owners¡¡of¡¡the¡¡Lowell¡¡mills¡¡lived¡¡in¡¡Boston£»¡¡and¡¡it¡¡made¡¡a¡¡small¡¡profit¡¡from¡¡the¡¡start¡£¡¡This¡¡success¡¡cheered¡¡Vail¡¡on¡¡to¡¡a¡¡master¡­¡¡effort¡£¡¡He¡¡resolved¡¡to¡¡build¡¡a¡¡line¡¡from¡¡Boston¡¡to¡¡Providence£»¡¡and¡¡was¡¡so¡¡stubbornly¡¡bent¡¡upon¡¡doing¡¡this¡¡that¡¡when¡¡the¡¡Bell¡¡Company¡¡refused¡¡to¡¡act£»¡¡he¡¡picked¡¡up¡¡the¡¡risk¡¡and¡¡set¡¡off¡¡with¡¡it¡¡alone¡£¡¡He¡¡organized¡¡a¡¡company¡¡of¡¡well¡­¡¡known¡¡Rhode¡¡Islandersnicknamed¡¡the¡¡¡¨Governors'¡¡Company¡¨and¡¡built¡¡the¡¡line¡£¡¡It¡¡was¡¡a¡¡failure¡¡at¡¡first£»¡¡and¡¡went¡¡by¡¡the¡¡name¡¡of¡¡¡¨Vail's¡¡Folly¡£¡¨¡¡But¡¡Engineer¡¡Carty£»¡¡by¡¡a¡¡happy¡¡thought£»¡¡DOUBLED¡¡THE¡¡WIRE£»¡¡and¡¡thus¡¡in¡¡a¡¡moment¡¡established¡¡two¡¡new¡¡factors¡¡in¡¡the¡¡telephone¡¡businessthe¡¡Metallic¡¡Circuit¡¡and¡¡the¡¡Long¡¡Distance¡¡line¡£

At¡¡once¡¡the¡¡Bell¡¡Company¡¡came¡¡over¡¡to¡¡Vail's¡¡point¡¡of¡¡view£»¡¡bought¡¡his¡¡new¡¡line£»¡¡and¡¡launched¡¡out¡¡upon¡¡what¡¡seemed¡¡to¡¡be¡¡the¡¡foolhardy¡¡enterprise¡¡of¡¡stringing¡¡a¡¡double¡¡wire¡¡from¡¡Boston¡¡to¡¡New¡¡York¡£¡¡This¡¡was¡¡to¡¡be¡¡not¡¡only¡¡the¡¡longest¡¡of¡¡all¡¡telephone¡¡lines£»¡¡strung¡¡on¡¡ten¡¡thousand¡¡poles£»¡¡it¡¡was¡¡to¡¡be¡¡a¡¡line¡¡de¡¡luxe£»¡¡built¡¡of¡¡glistening¡¡red¡¡copper£»¡¡not¡¡iron¡£¡¡Its¡¡cost¡¡was¡¡to¡¡be¡¡seventy¡¡thousand¡¡dollars£»¡¡which¡¡was¡¡an¡¡enormous¡¡sum¡¡in¡¡those¡¡hardscrabble¡¡days¡£¡¡There¡¡was¡¡much¡¡opposition¡¡to¡¡such¡¡extravagance£»¡¡and¡¡much¡¡ridicule¡£¡¡¡¨I¡¡would¡¡n't¡¡take¡¡that¡¡line¡¡as¡¡a¡¡gift£»¡¨¡¡said¡¡one¡¡of¡¡the¡¡Bell¡¡Company's¡¡officials¡£

But¡¡when¡¡the¡¡last¡¡coil¡¡of¡¡wire¡¡was¡¡stretched¡¡into¡¡place£»¡¡and¡¡the¡¡first¡¡¡¨Hello¡¨¡¡leaped¡¡from¡¡Boston¡¡to¡¡New¡¡York£»¡¡the¡¡new¡¡line¡¡was¡¡a¡¡victorious¡¡success¡£¡¡It¡¡carried¡¡messages¡¡from¡¡the¡¡first¡¡day£»¡¡and¡¡more£»¡¡it¡¡raised¡¡the¡¡whole¡¡telephone¡¡business¡¡to¡¡a¡¡higher¡¡level¡£¡¡It¡¡swept¡¡away¡¡the¡¡prejudice¡¡that¡¡telephone¡¡service¡¡could¡¡become¡¡nothing¡¡more¡¡than¡¡a¡¡neighborhood¡¡affair¡£¡¡¡¨It¡¡was¡¡the¡¡salvation¡¡of¡¡the¡¡business£»¡¨¡¡said¡¡Edward¡¡J¡£¡¡Hill¡£¡¡It¡¡marked¡¡a¡¡turning¡­point¡¡in¡¡the¡¡history¡¡of¡¡the¡¡telephone£»¡¡when¡¡the¡¡day¡¡of¡¡small¡¡things¡¡was¡¡ended¡¡and¡¡the¡¡day¡¡of¡¡great¡¡things¡¡was¡¡begun¡£¡¡No¡¡one¡¡man£»¡¡no¡¡hundred¡¡men£»¡¡had¡¡created¡¡it¡£¡¡It¡¡was¡¡the¡¡final¡¡result¡¡of¡¡ten¡¡years¡¡of¡¡invention¡¡and¡¡improvement¡£

While¡¡this¡¡epoch¡­making¡¡line¡¡was¡¡being¡¡strung£»¡¡Vail¡¡was¡¡pushing¡¡his¡¡¡¨grand¡¡telephonic¡¡system¡¨¡¡policy¡¡by¡¡organizing¡¡The¡¡American¡¡Telephone¡¡and¡¡Telegraph¡¡Company¡£¡¡This£»¡¡too£»¡¡was¡¡a¡¡master¡­stroke¡£¡¡It¡¡was¡¡the¡¡introduction¡¡of¡¡the¡¡staff¡­and¡­line¡¡method¡¡of¡¡organization¡¡into¡¡business¡£¡¡It¡¡was¡¡doing¡¡for¡¡the¡¡forty¡¡or¡¡fifty¡¡Bell¡¡Companies¡¡what¡¡Von¡¡Moltke¡¡did¡¡for¡¡the¡¡German¡¡army¡¡prior¡¡to¡¡the¡¡Franco¡­Prussian¡¡War¡£¡¡It¡¡was¡¡the¡¡creation¡¡of¡¡a¡¡central¡¡company¡¡that¡¡should¡¡link¡¡all¡¡local¡¡companies¡¡together£»¡¡and¡¡itself¡¡own¡¡and¡¡operate¡¡the¡¡means¡¡by¡¡which¡¡these¡¡companies¡¡are¡¡united¡£¡¡This¡¡central¡¡company

was¡¡to¡¡grapple¡¡with¡¡all¡¡national¡¡problems£»¡¡to¡¡own¡¡all¡¡telephones¡¡and¡¡long¡­distance¡¡lines£»¡¡to¡¡protect¡¡all¡¡patents£»¡¡and¡¡to¡¡be¡¡the¡¡headquarters¡¡of¡¡invention£»¡¡information£»¡¡capital£»¡¡and¡¡legal¡¡protection¡¡for¡¡the¡¡entire¡¡federation¡¡of¡¡Bell¡¡Companies¡£

Seldom¡¡has¡¡a¡¡company¡¡been¡¡started¡¡with¡¡so¡¡small¡¡a¡¡capital¡¡and¡¡so¡¡vast¡¡a¡¡purpose¡£¡¡It¡¡had¡¡no¡¡more¡¡than¡¡100£»000¡¡of¡¡capital¡¡stock£»¡¡in¡¡1885£»¡¡but¡¡its¡¡declared¡¡object¡¡was¡¡nothing¡¡less¡¡than¡¡to¡¡establish¡¡a¡¡system¡¡of¡¡wire¡¡communication¡¡for¡¡the¡¡human¡¡race¡£¡¡Here¡¡are£»¡¡in¡¡its¡¡own¡¡words£»¡¡the¡¡marching¡¡orders¡¡of¡¡this¡¡Company£º¡¡¡¨To¡¡connect¡¡one¡¡or¡¡more¡¡points¡¡in¡¡each¡¡and¡¡every¡¡city£»¡¡town£»¡¡or¡¡place¡¡an¡¡the¡¡State¡¡of¡¡New¡¡York£»¡¡with¡¡one¡¡or¡¡more¡¡points¡¡in¡¡each¡¡and¡¡every¡¡other¡¡city£»¡¡town£»¡¡or¡¡place¡¡in¡¡said¡¡State£»¡¡and¡¡in¡¡each¡¡and¡¡every¡¡other¡¡of¡¡the¡¡United¡¡States£»¡¡and¡¡in¡¡Canada£»¡¡and¡¡Mexico£»¡¡and¡¡each¡¡and¡¡every¡¡of¡¡said¡¡cities£»¡¡towns£»¡¡and¡¡places¡¡is¡¡to¡¡be¡¡connected¡¡with¡¡each¡¡and¡¡every¡¡other¡¡city£»¡¡town£»¡¡or¡¡place¡¡in¡¡said¡¡States¡¡and¡¡countries£»¡¡and¡¡also¡¡by¡¡cable¡¡and¡¡other¡¡appropriate¡¡means¡¡with¡¡the¡¡rest¡¡of¡¡the¡¡known¡¡world¡£¡¨

So¡¡ran¡¡Vail's¡¡dream£»¡¡and¡¡for¡¡nine¡¡years¡¡he¡¡worked¡¡mightily¡¡to¡¡make¡¡it¡¡come¡¡true¡£¡¡He¡¡remained¡¡until¡¡the¡¡various¡¡parts¡¡of¡¡the¡¡business¡¡had¡¡grown¡¡together£»¡¡and¡¡until¡¡his¡¡plan¡¡for¡¡a¡¡¡¨grand¡¡telephonic¡¡system¡¨¡¡was¡¡under¡¡way¡¡and¡¡fairly¡¡well¡¡understood¡£¡¡Then¡¡he¡¡went¡¡out£»¡¡into¡¡a¡¡series¡¡of¡¡picturesque¡¡enterprises£»¡¡until¡¡he¡¡had¡¡built¡¡up¡¡a¡¡four¡­square¡¡fortune£»¡¡and¡¡recently£»¡¡in¡¡1907£»¡¡he¡¡came¡¡back¡¡to¡¡be¡¡the¡¡head¡¡of¡¡the¡¡telephone¡¡business£»¡¡and¡¡to¡¡complete¡¡the¡¡work¡¡of¡¡organization¡¡that¡¡he¡¡started¡¡thirty¡¡years¡¡before¡£

When¡¡Vail¡¡said¡¡auf¡¡wiedersehen¡¡to¡¡the¡¡telephone¡¡business£»¡¡it¡¡had¡¡passed¡¡from¡¡infancy¡¡to¡¡childhood¡£¡¡It¡¡was¡¡well¡¡shaped¡¡but¡¡not¡¡fully¡¡grown¡£¡¡Its¡¡pioneering¡¡days¡¡were¡¡over¡£¡¡It¡¡was¡¡self¡­supporting¡¡and¡¡had¡¡a¡¡little¡¡money¡¡in¡¡the¡¡bank¡£¡¡But¡¡it¡¡could¡¡not¡¡then¡¡have¡¡carried¡¡the¡¡load¡¡of¡¡traffic¡¡that¡¡it¡¡carries¡¡to¡­day¡£¡¡It¡¡had¡¡still¡¡too¡¡many¡¡problems¡¡to¡¡solve¡¡and¡¡too¡¡much¡¡general¡¡inertia¡¡to¡¡overcome¡£¡¡It¡¡needed¡¡to¡¡be¡¡conserved£»¡¡drilled£»¡¡educated£»¡¡popularized¡£¡¡And¡¡the¡¡man¡¡who¡¡was¡¡finally¡¡chosen¡¡to¡¡replace¡¡Vail¡¡was¡¡in¡¡many¡¡respects¡¡the¡¡appropriate¡¡leader¡¡for¡¡such¡¡a¡¡preparatory¡¡period¡£

HudsonJohn¡¡Elbridge¡¡Hudsonwas¡¡the¡¡name¡¡of¡¡the¡¡new¡¡head¡¡of¡¡the¡¡telephone¡¡people¡£¡¡He¡¡was¡¡a¡¡man¡¡of¡¡middle¡¡age£»¡¡born¡¡in¡¡Lynn¡¡and¡¡bred¡¡in¡¡Boston£»¡¡a¡¡long¡­pedigreed¡¡New¡¡Englander£»¡¡whose¡¡ancestors¡¡had¡¡smelted¡¡iron¡¡ore¡¡in¡¡Lynn¡¡when¡¡Charles¡¡the¡¡First¡¡was¡¡King¡£¡¡He¡¡was¡¡a¡¡lawyer¡¡by¡¡profession¡¡and¡¡a¡¡university¡¡professor¡¡by¡¡temperament¡£¡¡His¡¡specialty£»¡¡as¡¡a¡¡man¡¡of¡¡affairs£»¡¡had¡¡been¡¡marine¡¡law£»¡¡and¡¡his¡¡hobby¡¡was¡¡the¡¡collection¡¡of¡¡rare¡¡books¡¡and¡¡old¡¡English¡¡engravings¡£¡¡He¡¡was¡¡a¡¡master¡¡of¡¡the¡¡Greek¡¡language£»¡¡and¡¡very¡¡fond¡¡of¡¡using¡¡it¡£¡¡On¡¡all¡¡possible¡¡occasions¡¡he¡¡used¡¡the¡¡language¡¡of¡¡Pericles¡¡in¡¡his¡¡conversation£»¡¡and¡¡even¡¡carried¡¡this¡¡preference¡¡so¡¡far¡¡as¡¡to¡¡write¡¡his¡¡business¡¡memoranda¡¡in¡¡Greek¡£¡¡He¡¡was¡¡above¡¡all¡¡else¡¡a¡¡scholar£»¡¡then¡¡a¡¡lawyer£»¡¡and¡¡somewhat¡¡incidentally¡¡the¡¡central¡¡figure¡¡in¡¡the¡¡telephone¡¡world¡£

But¡¡it¡¡was¡¡of¡¡tremendous¡¡value¡¡to¡¡the¡¡telephone¡¡business¡¡at¡¡that¡¡time¡¡to¡¡have¡¡at¡¡its¡¡head¡¡a¡¡man¡¡of¡¡Hudson's¡¡intellectual¡¡and¡¡moral¡¡calibre¡£

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