the history of the telephone-µÚ14ÕÂ
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CHAPTER¡¡IV
THE¡¡DEVELOPMENT¡¡OF¡¡THE¡¡ART
Four¡¡wire¡using¡¡businesses¡¡were¡¡already¡¡in¡¡the¡¡field¡¡when¡¡the¡¡telephone¡¡was¡¡born£º¡¡the¡¡fire¡alarm£»¡¡burglar¡alarm£»¡¡telegraph£»¡¡and¡¡messenger¡¡¡boy¡¡service£»¡¡and¡¡at¡¡first£»¡¡as¡¡might¡¡have¡¡been¡¡expected£»¡¡the¡¡humble¡¡little¡¡telephone¡¡was¡¡huddled¡¡in¡¡with¡¡these¡¡businesses¡¡as¡¡a¡¡sort¡¡of¡¡poor¡¡relation¡£¡¡To¡¡the¡¡general¡¡public£»¡¡it¡¡was¡¡a¡¡mere¡¡scientific¡¡toy£»¡¡but¡¡there¡¡were¡¡a¡¡few¡¡men£»¡¡not¡¡many£»¡¡in¡¡these¡¡wire¡stringing¡¡trades£»¡¡who¡¡saw¡¡a¡¡glimmering¡¡chance¡¡of¡¡creating¡¡a¡¡telephone¡¡business¡£¡¡They¡¡put¡¡telephones¡¡on¡¡the¡¡wires¡¡that¡¡were¡¡then¡¡in¡¡use¡£¡¡As¡¡these¡¡became¡¡popular£»¡¡they¡¡added¡¡others¡£¡¡Each¡¡of¡¡their¡¡customers¡¡wished¡¡to¡¡be¡¡able¡¡to¡¡talk¡¡to¡¡every¡¡one¡¡else¡£¡¡And¡¡so£»¡¡having¡¡undertaken¡¡to¡¡give¡¡telephone¡¡service£»¡¡they¡¡presently¡¡found¡¡themselves¡¡battling¡¡with¡¡the¡¡most¡¡intricate¡¡and¡¡baffling¡¡engineering¡¡problem¡¡of¡¡modern¡¡timesthe¡¡construction¡¡around¡¡the¡¡tele¡¡¡phone¡¡of¡¡such¡¡a¡¡mechanism¡¡as¡¡would¡¡bring¡¡it¡¡into¡¡universal¡¡service¡£
The¡¡first¡¡of¡¡these¡¡men¡¡was¡¡Thomas¡¡A¡£¡¡Watson£»¡¡the¡¡young¡¡mechanic¡¡who¡¡had¡¡been¡¡hired¡¡as¡¡Bell's¡¡helper¡£¡¡He¡¡began¡¡a¡¡work¡¡that¡¡to¡day¡¡requires¡¡an¡¡army¡¡of¡¡twenty¡six¡¡thousand¡¡people¡£¡¡He¡¡was¡¡for¡¡a¡¡couple¡¡of¡¡years¡¡the¡¡total¡¡engineering¡¡and¡¡manufacturing¡¡department¡¡of¡¡the¡¡telephone¡¡business£»¡¡and¡¡by¡¡1880¡¡had¡¡taken¡¡out¡¡sixty¡¡patents¡¡for¡¡his¡¡own¡¡suggestions¡£¡¡It¡¡was¡¡Watson¡¡who¡¡took¡¡the¡¡telephone¡¡as¡¡Bell¡¡had¡¡made¡¡it£»¡¡really¡¡a¡¡toy£»¡¡with¡¡its¡¡diaphragm¡¡so¡¡delicate¡¡that¡¡a¡¡warm¡¡breath¡¡would¡¡put¡¡it¡¡out¡¡of¡¡order£»¡¡and¡¡toughened¡¡it¡¡into¡¡a¡¡more¡¡rugged¡¡machine¡£¡¡Bell¡¡had¡¡used¡¡a¡¡disc¡¡of¡¡fragile¡¡gold¡beaters'¡¡skin¡¡with¡¡a¡¡patch¡¡of¡¡sheet¡iron¡¡glued¡¡to¡¡the¡¡centre¡£¡¡He¡¡could¡¡not¡¡believe£»¡¡for¡¡a¡¡time£»¡¡that¡¡a¡¡disc¡¡of¡¡all¡iron¡¡would¡¡vibrate¡¡under¡¡the¡¡slight¡¡influence¡¡of¡¡a¡¡spoken¡¡word¡£¡¡But¡¡he¡¡and¡¡Watson¡¡noticed¡¡that¡¡when¡¡the¡¡patch¡¡was¡¡bigger¡¡the¡¡talking¡¡was¡¡better£»¡¡and¡¡presently¡¡they¡¡threw¡¡away¡¡the¡¡gold¡beaters'¡¡skin¡¡and¡¡used¡¡the¡¡iron¡¡alone¡£
Also£»¡¡it¡¡was¡¡Watson¡¡who¡¡spent¡¡months¡¡experimenting¡¡with¡¡all¡¡sorts¡¡and¡¡sizes¡¡of¡¡iron¡¡discs£»¡¡so¡¡as¡¡to¡¡get¡¡the¡¡one¡¡that¡¡would¡¡best¡¡convey¡¡the¡¡sound¡£¡¡If¡¡the¡¡iron¡¡was¡¡too¡¡thick£»¡¡he¡¡discovered£»¡¡the¡¡voice¡¡was¡¡shrilled¡¡into¡¡a¡¡Punch¡and¡Judy¡¡squeal£»¡¡and¡¡if¡¡it¡¡was¡¡too¡¡thin£»¡¡the¡¡voice¡¡became¡¡a¡¡hollow¡¡and¡¡sepulchral¡¡groan£»¡¡as¡¡if¡¡the¡¡speaker¡¡had¡¡his¡¡head¡¡in¡¡a¡¡barrel¡£¡¡Other¡¡months£»¡¡too£»¡¡were¡¡spent¡¡in¡¡finding¡¡out¡¡the¡¡proper¡¡size¡¡and¡¡shape¡¡for¡¡the¡¡air¡¡cavity¡¡in¡¡front¡¡of¡¡the¡¡disc¡£¡¡And¡¡so£»¡¡after¡¡the¡¡telephone¡¡had¡¡been¡¡perfected£»¡¡IN¡¡PRINCIPLE£»¡¡a¡¡full¡¡year¡¡was¡¡required¡¡to¡¡lift¡¡it¡¡out¡¡of¡¡the¡¡class¡¡of¡¡scientific¡¡toys£»¡¡and¡¡another¡¡year¡¡or¡¡two¡¡to¡¡present¡¡it¡¡properly¡¡to¡¡the¡¡business¡¡world¡£
Until¡¡1878¡¡all¡¡Bell¡¡telephone¡¡apparatus¡¡was¡¡made¡¡by¡¡Watson¡¡in¡¡Charles¡¡Williams's¡¡little¡¡shop¡¡in¡¡Court¡¡Street£»¡¡Bostona¡¡building¡¡long¡¡since¡¡transformed¡¡into¡¡a¡¡five¡cent¡¡theatre¡£¡¡But¡¡the¡¡business¡¡soon¡¡grew¡¡too¡¡big¡¡for¡¡the¡¡shop¡£¡¡Orders¡¡fell¡¡five¡¡weeks¡¡behind¡£¡¡Agents¡¡stormed¡¡and¡¡fretted¡£¡¡Some¡¡action¡¡had¡¡to¡¡be¡¡taken¡¡quickly£»¡¡so¡¡licenses¡¡were¡¡given¡¡to¡¡four¡¡other¡¡manufacturers¡¡to¡¡make¡¡bells£»¡¡switchboards£»¡¡and¡¡so¡¡forth¡£¡¡By¡¡this¡¡time¡¡the¡¡Western¡¡Electric¡¡Company¡¡of¡¡Chicago¡¡had¡¡begun¡¡to¡¡make¡¡the¡¡infringing¡¡Gray¡Edison¡¡telephones¡¡for¡¡the¡¡Western¡¡Union£»¡¡so¡¡that¡¡there¡¡were¡¡soon¡¡six¡¡groups¡¡of¡¡mechanics¡¡puzzling¡¡their¡¡wits¡¡over¡¡the¡¡new¡¡talk¡machinery¡£
By¡¡1880¡¡there¡¡was¡¡plenty¡¡of¡¡telephonic¡¡apparatus¡¡being¡¡made£»¡¡but¡¡in¡¡too¡¡many¡¡different¡¡varieties¡£¡¡Not¡¡all¡¡the¡¡summer¡¡gowns¡¡of¡¡that¡¡year¡¡presented¡¡more¡¡styles¡¡and¡¡fancies¡£¡¡The¡¡next¡¡step£»¡¡if¡¡there¡¡was¡¡to¡¡be¡¡any¡¡degree¡¡of¡¡uniformity£»¡¡was¡¡plainly¡¡to¡¡buy¡¡and¡¡consolidate¡¡these¡¡six¡¡companies£»¡¡and¡¡by¡¡1881¡¡Vail¡¡had¡¡done¡¡this¡£¡¡It¡¡was¡¡the¡¡first¡¡merger¡¡in¡¡telephone¡¡history¡£¡¡It¡¡was¡¡a¡¡step¡¡of¡¡immense¡¡importance¡£¡¡Had¡¡it¡¡not¡¡been¡¡taken£»¡¡the¡¡telephone¡¡business¡¡would¡¡have¡¡been¡¡torn¡¡into¡¡fragments¡¡by¡¡the¡¡civil¡¡wars¡¡between¡¡rival¡¡inventors¡£
From¡¡this¡¡time¡¡the¡¡Western¡¡Electric¡¡became¡¡the¡¡headquarters¡¡of¡¡telephonic¡¡apparatus¡£¡¡It¡¡was¡¡the¡¡Big¡¡Shop£»¡¡all¡¡roads¡¡led¡¡to¡¡it¡£¡¡No¡¡matter¡¡where¡¡a¡¡new¡¡idea¡¡was¡¡born£»¡¡sooner¡¡or¡¡later¡¡it¡¡came¡¡knocking¡¡at¡¡the¡¡door¡¡of¡¡the¡¡Western¡¡Electric¡¡to¡¡receive¡¡a¡¡material¡¡body¡£¡¡Here¡¡were¡¡the¡¡skilled¡¡workmen¡¡who¡¡became¡¡the¡¡hands¡¡of¡¡the¡¡telephone¡¡business¡£¡¡And¡¡here£»¡¡too£»¡¡were¡¡many¡¡of¡¡the¡¡ablest¡¡inventors¡¡and¡¡engineers£»¡¡who¡¡did¡¡most¡¡to¡¡develop¡¡the¡¡cables¡¡and¡¡switchboards¡¡of¡¡to¡day¡£
In¡¡Boston£»¡¡Watson¡¡had¡¡resigned¡¡in¡¡1882£»¡¡and¡¡in¡¡his¡¡place£»¡¡a¡¡year¡¡or¡¡two¡¡later¡¡stood¡¡a¡¡timely¡¡new¡¡arrival¡¡named¡¡E¡£¡¡T¡£¡¡Gilliland¡£¡¡This¡¡really¡¡notable¡¡man¡¡was¡¡a¡¡friend¡¡in¡¡need¡¡to¡¡the¡¡telephone¡£¡¡He¡¡had¡¡been¡¡a¡¡manufacturer¡¡of¡¡electrical¡¡apparatus¡¡in¡¡Indianapolis£»¡¡until¡¡Vail's¡¡policy¡¡of¡¡consolidation¡¡drew¡¡him¡¡into¡¡the¡¡central¡¡group¡¡of¡¡pioneers¡¡and¡¡pathfinders¡£¡¡For¡¡five¡¡years¡¡Gilliland¡¡led¡¡the¡¡way¡¡as¡¡a¡¡developer¡¡of¡¡better¡¡and¡¡cheaper¡¡equipment¡£¡¡He¡¡made¡¡the¡¡best¡¡of¡¡a¡¡most¡¡difficult¡¡situation¡£¡¡He¡¡was¡¡so¡¡handy£»¡¡so¡¡resourceful£»¡¡that¡¡he¡¡invariably¡¡found¡¡a¡¡way¡¡to¡¡unravel¡¡the¡¡mechanical¡¡tangles¡¡that¡¡perplexed¡¡the¡¡first¡¡telephone¡¡agents£»¡¡and¡¡this£»¡¡too£»¡¡without¡¡compelling¡¡them¡¡to¡¡spend¡¡large¡¡sums¡¡of¡¡capital¡£¡¡He¡¡took¡¡the¡¡ideas¡¡and¡¡apparatus¡¡that¡¡were¡¡then¡¡in¡¡existence£»¡¡and¡¡used¡¡them¡¡to¡¡carry¡¡the¡¡telephone¡¡business¡¡through¡¡the¡¡most¡¡critical¡¡period¡¡of¡¡its¡¡life£»¡¡when¡¡there¡¡was¡¡little¡¡time¡¡or¡¡money¡¡to¡¡risk¡¡on¡¡experiments¡£¡¡He¡¡took¡¡the¡¡peg¡¡switchboard¡¡of¡¡the¡¡telegraph£»¡¡for¡¡in¡¡¡stance£»¡¡and¡¡developed¡¡it¡¡to¡¡its¡¡highest¡¡point£»¡¡to¡¡a¡¡point¡¡that¡¡was¡¡not¡¡even¡¡imagined¡¡possible¡¡by¡¡any¡¡one¡¡else¡£¡¡It¡¡was¡¡the¡¡most¡¡practical¡¡and¡¡complete¡¡switchboard¡¡of¡¡its¡¡day£»¡¡and¡¡held¡¡the¡¡field¡¡against¡¡all¡¡comers¡¡until¡¡it¡¡was¡¡superseded¡¡by¡¡the¡¡modern¡¡type¡¡of¡¡board£»¡¡vastly¡¡more¡¡elaborate¡¡and¡¡expensive¡£
By¡¡1884£»¡¡gathered¡¡around¡¡Gilliland¡¡in¡¡Boston¡¡and¡¡the¡¡Western¡¡Electric¡¡in¡¡Chicago£»¡¡there¡¡came¡¡to¡¡be¡¡a¡¡group¡¡of¡¡mechanics¡¡and¡¡high¡school¡¡graduates£»¡¡very¡¡young¡¡men£»¡¡mostly£»¡¡who¡¡had¡¡no¡¡reputations¡¡to¡¡lose£»¡¡and¡¡who£»¡¡partly¡¡for¡¡a¡¡living¡¡and¡¡mainly¡¡for¡¡a¡¡lark£»¡¡plunged¡¡into¡¡the¡¡difficulties¡¡of¡¡this¡¡new¡¡business¡¡that¡¡had¡¡at¡¡that¡¡time¡¡little¡¡history¡¡and¡¡less¡¡prestige¡£¡¡These¡¡young¡¡adventurers£»¡¡most¡¡of¡¡whom¡¡are¡¡still¡¡alive£»¡¡became¡¡the¡¡makers¡¡of¡¡industrial¡¡history¡£¡¡They¡¡were¡¡unquestionably¡¡the¡¡founders¡¡of¡¡the¡¡present¡¡science¡¡of¡¡telephone¡¡engineering¡£
The¡¡problem¡¡that¡¡they¡¡dashed¡¡at¡¡so¡¡lightheartedly¡¡was¡¡much¡¡larger¡¡than¡¡any¡¡of¡¡them¡¡imagined¡£¡¡It¡¡was¡¡a¡¡Gibraltar¡¡of¡¡impossibilities¡£¡¡It¡¡was¡¡on¡¡the¡¡face¡¡of¡¡it¡¡a¡¡fantastic¡¡nightmare¡¡of¡¡a¡¡taskto¡¡weave¡¡such¡¡a¡¡web¡¡of¡¡wires£»¡¡with¡¡in¡¡¡terlocking¡¡centres£»¡¡as¡¡would¡¡put¡¡any¡¡one¡¡telephone¡¡in¡¡touch¡¡with¡¡every¡¡other¡£¡¡There¡¡was¡¡no¡¡help¡¡for¡¡them¡¡in¡¡books¡¡or¡¡colleges¡£¡¡Watson£»¡¡who¡¡had¡¡acquired¡¡a¡¡little¡¡knowledge£»¡¡had¡¡become¡¡a¡¡shipbuilder¡£¡¡Electrical¡¡engineering£»¡¡as¡¡a¡¡profession£»¡¡was¡¡unborn¡£¡¡And¡¡as¡¡for¡¡their¡¡telegraphic¡¡experience£»¡¡while¡¡it¡¡certainly¡¡helped¡¡them¡¡for¡¡a¡¡time£»¡¡it¡¡started¡¡them¡¡in¡¡the¡¡wrong¡¡direction¡¡and¡¡led¡¡them¡¡to¡¡do¡¡many¡¡things¡¡which¡¡had¡¡afterwards¡¡to¡¡be¡¡undone¡£
The¡¡peculiar¡¡electric¡¡current¡¡that¡¡these¡¡young¡¡pathfinders¡¡had¡¡to¡¡deal¡¡with¡¡is¡¡perhaps¡¡the¡¡quickest£»¡¡feeblest£»¡¡and¡¡most¡¡elusive¡¡force¡¡in¡¡the¡¡world¡£¡¡It¡¡is¡¡so¡¡amazing¡¡a¡¡thing¡¡that¡¡any¡¡description¡¡of¡¡it¡¡seems¡¡irrational¡£¡¡It¡¡is¡¡as¡¡gentle¡¡as¡¡a¡¡touch¡¡of¡¡a¡¡baby¡¡sunbeam£»¡¡and¡¡as¡¡swift¡¡as¡¡the¡¡lightning¡¡flash¡£¡¡It¡¡is¡¡so¡¡small¡¡that¡¡the¡¡electric¡¡current¡¡of¡¡a¡¡single¡¡incandescent¡¡lamp¡¡is¡¡greater¡¡500£»000£»000¡¡times¡£¡¡Cool¡¡a¡¡spoonful¡¡of¡¡hot¡¡water¡¡just¡¡one¡¡degree£»¡¡and¡¡the¡¡energy¡¡set¡¡free¡¡by¡¡the¡¡cooling¡¡will¡¡operate¡¡a¡¡telephone¡¡for¡¡ten¡¡thousand¡¡years¡£¡¡Catch¡¡the¡¡falling¡¡tear¡drop¡¡of¡¡a¡¡child£»¡¡and¡¡there¡¡will¡¡be¡¡sufficient¡¡water¡power¡¡to¡¡carry¡¡a¡¡spoken¡¡message¡¡from¡¡one¡¡city¡¡to¡¡another¡£
Such¡¡is¡¡the¡¡tiny¡¡Genie¡¡of¡¡the¡¡Wire¡¡that¡¡had¡¡to¡¡be¡¡protected¡¡and¡¡trained¡¡into¡¡obedience¡£¡¡It¡¡was¡¡the¡¡most¡¡defenceless¡¡of¡¡all¡¡electric¡¡sprites£»¡¡and¡¡it¡¡had¡¡so¡¡many¡¡enemies¡£¡¡Enemies£¡¡¡The¡¡world¡¡was¡¡populous¡¡with¡¡its¡¡enemies¡£¡¡There¡¡was¡¡the¡¡lightning£»¡¡its¡¡elder¡¡brother£»¡¡striking¡¡at¡¡it¡¡with¡¡murderous¡¡blows¡£¡¡There¡¡were¡¡the¡¡telegraphic¡¡and¡¡light¡and¡power¡¡currents£»¡¡its¡¡strong¡¡and¡¡malicious¡¡cousins£»¡¡chasing¡¡and¡¡assaulting¡¡it¡¡whenever¡¡it¡¡ventured¡¡too¡¡near¡£¡¡There¡¡were¡¡rain¡¡and¡¡sleet¡¡and¡¡snow¡¡and¡¡every¡¡sort¡¡of¡¡moisture£»¡¡lying¡¡in¡¡wait¡¡to¡¡abduct¡¡it¡£¡¡There¡¡were¡¡rivers¡¡and¡¡trees¡¡and¡¡flecks¡¡of¡¡dust¡£¡¡It¡¡seemed¡¡as¡¡if¡¡all¡¡the¡¡known¡¡and¡¡unknown¡¡agencies¡¡of¡¡nature¡¡were¡¡in¡¡conspiracy¡¡to¡¡thwart¡¡or¡¡annihilate¡¡this¡¡gentle¡¡little¡¡messenger¡¡who¡¡had¡¡been¡¡conjured¡¡into¡¡life¡¡by¡¡the¡¡wizardry¡¡of¡¡Alexander¡¡Graham¡¡Bell¡£
All¡¡that¡¡these¡¡young¡¡men¡¡had¡¡received¡¡from¡¡Bell¡¡and¡¡Watson¡¡was¡¡that¡¡part¡¡of¡¡the¡¡telephone¡¡that¡¡we¡¡call¡¡the¡¡receiver¡£¡¡This¡¡wa