外贸英文书信范文27例-第3章
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h our installation。 We are pleased that our technical staff assisted you so capably。 We would like you to know that it you need to contact us at any time in the future。 Our engineers will be equally responsive to your request for assistance。 If we can be of service to you again； please let us know。 Thank you again for your very kind letter。
承蒙来信赞扬本公司提供的空调维修工程服务，欣喜不已。五年前开业至今，屡获客户来函嘉奖，本公司荣幸之至。欣悉贵公司识技术人员的服务，他日苛有任何需要，亦请与本公司联络，本公司定当提供优秀技师，竭诚效劳。在此谨再衷心感谢贵公司的赞赏，并请继续保持联络。
17。 请客户征询其它公司的英文书信
Thank you for your enquiry of 5 May concerning silk blouses。 We regret to say that we do not manufacture clothing to your own designs to the highest European standards： Swan Textiles corporation The industrial zone Shekou We supply the factor with all their silk materials； I enclose a swatch of our stock materials for your examination。 Should you desire any of these samples made up into finished products ； we can supply the swan factory with them。 We hope that this will be of help to you and wish you every success in your business dealings。
谢谢5月5月日来函查询关于纡绸罩衫的事宜。 本公司只生产纡绸布料，供应纺织品批发商和制造厂家，并没有制造成衣，因而未能接受贵公司订货，谨致万分歉意然而，本公司乐意推荐本地一家生产优质男装的工厂，相信可按贵公司设计的款式制造符合欧洲最高标准的服装：蛇口工业区天鹅纺织品公司。 该厂的丝绸布料全由本公司供应，随函了什样本以供查阅，如贵公司认为适合，本公司乐意负责供应所需布料。愿上资料对贵公司有所帮助。 谨祝生意兴隆，事事顺达。
18。 改善服务的英文书信
Thank you for your letter of 26 January。 I apologize for the delivery problems you had with us last month。 I have had a meeting with our production and shipping managers to work out a better system for handling your account 。We know we made a mistake on your last order 。 Although we replaced it for you。 we want to make sure it does not happen again。 We have devised the enclosed checklist to use for each of your future order。 It includes your firm's particular specifications； packing requirements and marking instructions。 I believe can service your pany better and help you operations run more smoothly with this safeguard。 Please contact us if there are any additional points you would like us to include。
感谢1月26日来信。对上月贵公司更换所需货品，唯恐类似事件再发生，本公司生产、运输和出口部经理已商议制订更有效方法处理贵公司事务，并为此特别设计清单。 随信奉上该清单，供贵公司今后订货之用。当中包括特殊规格、包装要求和樗说明等栏目，相信此举有助本公司提供更佳服务，促进双方合作。如欲增设任何栏目于该清单上，恳求惠示。
19。 拒绝客户的要求的英文书信
Thank you for your enquity of 25 August。We are always pleased to hear from a valued customer。I regret to say that we cannot agree to your request for technical information regarding our software security sysytems。The fact is；that most of our petitors also keep such information private and confidential。I sincerely hope that this does not inconvenience you in any way。If there is any other way in which we can help。 do not hesitte to contact us again。
8月25日信收悉，谨此致谢。 来信要求本公司提供有关软件保密系统的技术资料，但鉴于同行向来视该等资料为机密文件，本公司亦不便透露，尚祈见谅。我真诚地希望这样不会对贵公司造成不便。如需本公司协助其他事宜，欢迎随时赐顾垂询。 祝业务蒸蒸日上！
20。 应付难办的客户的英文书信
We have been doing business together for a long time and we value our relationship of late； we have not been able to provide the kind of service we both want。 The problem is that your purchasing department is changing orders after they have been placed。 This has led to confusion and frustration for both of our panies。 In several instances。 you have returned goods that were originally ordered。 To solve the problem ； I propose that on receipt of an order； our sales staff contact you to verify it。 If you decide on any changes； we will amend the order and fax you a copy so that you can check it。 I trust this system will cut down on delays and errors； and allow our operations to run smoothly。
承蒙多年惠顾，本公司感激万分。然近来合作出现问题，令服务水准未能符合对方要求，本公司为此提忧不已。 贵公司采部发出定单后，再三更改内容；更有甚者，屡次退回订购之货品，导致了双方公司工作中的混乱和困惑。为避免问题日趋严重，特此在接到定单后，由本公司销售人员与贵公司复核。若需作出改支，本公司把定单修改后电传副本，供贵公司查核。 盼望上述办法经受减少延误，促进双方业务发展。
21。 祝贺新公司成立的英文书信
It has just e to our attention that you have lately opened your new European headquarters in Brussels。 Congratulations on your bold venture。 As you know ； our panies have had a long business association in the UK。 We look forward to collaborating with you in your European venture。 Please let us know if we can be of any assistance to you。 We will be delighted to help。 We wish you the very best of luck and a prosperous future。
22。 非正式的预约要求的英文书信
Could we meet some time this month to discuss the hypermarket proposal？ We want to make decision by the beginning of next month。 We would very much like to hear your thoughts before we make any definite plans。 Could you choose a venue for the meeting？ I can fly to London any time； Perhaps you would prefer Lyon or Paris？ I leave it to you to choose。 I look forward to seeing you again。
您好！未知能否于本月会面，商谈有关特大自助市场的建议呢？我们准备于下月初作出最后决定。在未订下明确计划之前，希望能咨询的意见。敢问能否选定会面地点？在伦敦、巴黎或里昂商谈都可以，悉随尊便。 期待与您见面。
23。 物色代理商的英文书信
Our pany manufactures a range of printing presses that are used successfully by panies in over 20 countries。 A product specification brochure is enclosed。 We are considering expanding our products to new markets and we would appreciate you assistance。 In particular ； we would like to identify the best agents who are currently serving the printing industryin your region。 We are looking for organizations which conduct their business in a truly professional manner。 They must be fully conversant with thetechnical side of the printing industry and have a prehensive understanding of all the features of the lines t6hey represent。 We would be very grateful if you could take a few moments to send us the names of three or four organizations that match our requirements。We shall then contact them to explore the possibility of establishing a mutually acceptable business relationship。 Thank you very much for your time and consideration in this matter。
本公司生产的一系列印刷机，获二十多个国家的公司采用。随函附上产品规格说明书，谨供参考。 现为该产品开拓新市场，希望得知贵地区从事印刷工业的代理商资料。如蒙贵公司协助，将不胜感激。如能拨冗寄来数个符合上述要求代理商商号，则感激不尽。本公司将与其联系，研究能否建立互惠互利折业务关系。 右蒙惠告，不胜感荷！
24。 欢迎新代理商的英文书信
I would like to wele you to our organization。 We are very pleased to have you on our ream。 I know that you will be equally proud of our products。 Our European sales Representative； Antoine Gerin ； will be in touch with you at regular intervals。 Please feel to call him any time you have a problem； If I can regular intervals。 Please feel free to call him any time you have a problem。 If I can ever be of service； please call me。 I am planning a trip to France next month； and I am looking forward to meeting you。 In the meantime； the best of luck with our product line。
欢迎加入本公司成为我们的一分子。相信您也会以本公司的产品为荣。欧洲销售代理安东尼·格林会定期与联络，遇有问题可与他商讨。若有其他需要，欢迎向我提出。 下月我将赴法国一游，期望能与您会面。谨祝产品销量节节上升。
25。 要求约见的英文书信
Would you be interested in stocking a radical new departure in laptop puters？ I would very much like to brief you on this great innovation。 Could we make an appointment？ The machine is the same size as most laptops but es with some totally new features。 The retail price will undercut its nearest petitor by at least 20％。I shall be in the UK from 1 September to 20 October。 If you would like to know more； just fax or telex me。
贵公司有没有考虑配置最新型号的手提�
